Ticket Agent jobs in India
99 ticket agent jobs found: showing 41 - 60
Tier 2 Manager
Company: Airespring |
and timely creation, handing, resolution, management, communication, and closure throughout a Tier 2 trouble ticket life cycle.... Develop and maintain departmental and individual key performance indicators, per ticket-type SLOs, communication internal...Location: Pune, Maharashtra, India
| Salary: unspecified | Date posted: 03 May 2024
Consultant
Company: HCLTech |
knowledge on both UNIX and Windows scripting to prepare scripts for agent upgrade and deploy using industry standard tools... of ticket volume and time are met for the team. (2.) To provide support for on call escalations orL3 level support and doing...Location: Chennai, Tamil Nadu, India
| Salary: unspecified | Date posted: 03 May 2024
Panel Support Associate
Company: M3 |
ticket communications. Master and work across multiple systems to investigate, troubleshoot and handle inquiries..., Ability: Knowledge of Zendesk (Agent or Admin level) and its functions is preferred. Knowledge of language AI apps like Language...Location: Bangalore, Karnataka, India
| Salary: unspecified | Date posted: 03 May 2024
Senior Consultant - Services
Company: HCLTech |
Management and Agent Client Collector Implementation. Roles and Responsibilities 1. The role will not be strictly technical... of platform strategic direction. (1.) To independently resolve tickets and esnure that the agreed SLA of ticket volume and time...Location: Noida, Uttar Pradesh, India
| Salary: unspecified | Date posted: 03 May 2024
Associate Consultant
Company: HCLTech |
. Hands on to use Control-M reporting, CCM, Self Service, Workload Change manager. Control-M agent troubleshooting... and esnure that the agreed SLA of ticket volume and time are met for the team. (2.) To provide support for on call escalations...Location: Noida, Uttar Pradesh, India
| Salary: unspecified | Date posted: 03 May 2024
Consultant
Company: HCLTech |
timing, browser agent, Real user monitoring), coding (python, JScript, terraform) (1.) To independently resolve tickets... and esnure that the agreed SLA of ticket volume and time are met for the team. (2.) To provide support for on call escalations...Location: Bangalore, Karnataka, India
| Salary: unspecified | Date posted: 02 May 2024
Consultant
Company: HCLTech |
and Deletion of Jobs Autosys GUI and CLI Troubleshooting jobs schedule and agent issues Calendar creation and Maintenance Design... Implement new batch jobs New day process jobs for various applications Autosys agent Installation, Autosys Database...Location: Noida, Uttar Pradesh, India
| Salary: unspecified | Date posted: 02 May 2024
Consultant
Company: HCLTech |
Management as it relates to ITIL Experience in the new ServiceNow scoped applications, Virtual agent, Performance Analytics, ATF..., Predictive Intelligence, Agent Workspace, Mobile app etc., Web Services Integration (SOAP, REST, JSON, JDBC) Experience...Location: Noida, Uttar Pradesh, India
| Salary: unspecified | Date posted: 02 May 2024
Associate Consultant
Company: HCLTech |
chat agent, service portals, API connectors and custom tables we created Must have basic scripting knowledge to update... improvement plans. (4.) To independently resolve tickets and esnure that the agreed SLA of ticket volume and time are met for the...Location: Chennai, Tamil Nadu, India
| Salary: unspecified | Date posted: 02 May 2024
Senior Specialist
Company: HCLTech |
integration with other tools Addition and deletion of nodes in MF OBM Troubleshooting agent issues in MF OBM Monitoring... of ticket volume and time (3.) To adhere to quality standards, regulatory requirements and company policies (4.) Work on value...Location: Chennai, Tamil Nadu, India
| Salary: unspecified | Date posted: 01 May 2024
Apply For Airlines Agent/ticket Checker/immigration Work
Company: Freelancer Animesh Chakraborty |
. job openings at airport for ticketing agent in ground staff. Apply now just. Recruitment in Airport job/Urgent Hiring/ground staff...Location: Jaipur, Rajasthan - Lucknow, Uttar Pradesh, India
| Salary: unspecified | Date posted: 01 May 2024
Technical Specialist
Company: HCLTech |
timing, browser agent, Real user monitoring), coding (python, JScript, terraform) To provide support for on call escalations... and doing root cause analysis of given issue (2.) To independently resolve tickets within agreed SLA of ticket volume and time...Location: Chennai, Tamil Nadu, India
| Salary: unspecified | Date posted: 29 Apr 2024
Consultant
Company: HCLTech |
, creating SQL accounts, creating SQL agent jobs and setting up database replications Microsoft certification (Azure/Database... Excellent interpersonal and communication skills (1.) To independently resolve tickets and esnure that the agreed SLA of ticket...Location: Noida, Uttar Pradesh, India
| Salary: unspecified | Date posted: 29 Apr 2024
Associate Consultant
Company: HCLTech |
timing, browser agent, Real user monitoring), coding (python, JScript, terraform) To adhere to quality standards, regulatory... improvement plans. (4.) To independently resolve tickets and esnure that the agreed SLA of ticket volume and time are met for the...Location: Chennai, Tamil Nadu, India
| Salary: unspecified | Date posted: 29 Apr 2024
Pa - Voice
Company: Genpact |
associates . Identify through group chat/floor walking when intervention is needed . Monitor Oracle ticket queues and assign... calls on the same topic . Forecast customer demands based on call reason volume . Agent scripting review/maintenance...Location: Gurgaon, Haryana, India
| Salary: unspecified | Date posted: 29 Apr 2024
Group Manager
Company: HCLTech |
on Imaging Tickets Creation of OSD SOP/Run Books L1 Training to SD Agent/RDS Technical Requirements Required Skills... resolve tickets within agreed SLA of ticket volume and time (3.) To adhere to quality standards, regulatory requirements...Location: Bangalore, Karnataka, India
| Salary: unspecified | Date posted: 29 Apr 2024
Bilingual Service Desk Representative
Company: Veriday |
Act as the primary point of contact for clients requiring assistance with our Digital Agent system, handling tasks... from content management updates to troubleshooting. Monitor and manage the triage queue, administering ticket management via...Location: Kochi, Kerala, India
| Salary: unspecified | Date posted: 29 Apr 2024
Technical Specialist
Company: HCLTech |
platform integration, HA or DR build. Should have exposure on configuration agent Plugin like SAP, ETL,MQ, DB, API....) To independently resolve tickets within agreed SLA of ticket volume and time (3.) To adhere to quality standards, regulatory...Location: Chennai, Tamil Nadu, India
| Salary: unspecified | Date posted: 29 Apr 2024
Consultant
Company: HCLTech |
, creating SQL accounts, creating SQL agent jobs and setting up database replications Microsoft certification (Azure/Database... Excellent interpersonal and communication skills (1.) To independently resolve tickets and esnure that the agreed SLA of ticket...Location: Noida, Uttar Pradesh, India
| Salary: unspecified | Date posted: 29 Apr 2024
Support Agent For Customer Service
Company: Siemens Healthcare |
Incident ticket monitoring and handling, as well as documentation of results, based on knowledge transfer sessions...