Ticket Agent jobs in maharashtra state India
17 ticket agent jobs found in maharashtra state: showing 1 - 17
Senior Engineer, Platform Engineering
Company: Cencora |
with Leena AI, enabling internal tools and data sources to be surfaced as agent actions. Configure and manage authentication... & Reporting Monitor chatbot conversations, agent performance, and automation accuracy; investigate negative use casesLocation: Pune, Maharashtra, India
| Salary: unspecified | Date posted: 17 Oct 2026
Senior Engineer, Platform Engineering
Company: Cencora |
with Leena AI, enabling internal tools and data sources to be surfaced as agent actions. Configure and manage authentication... & Reporting Monitor chatbot conversations, agent performance, and automation accuracy; investigate negative use casesLocation: Pune, Maharashtra, India
| Salary: unspecified | Date posted: 15 Oct 2026
Senior Manager/ Manager - Process Excellence
Company: CoinDCX |
and how they get fixed for good, not just how a single ticket gets resolved. This is a high-impact role that sits at the intersection... to closure Own RCA cycle time as a core performance metric, and drive down repeat contacts tied to process, not agent, causesLocation: Mumbai, Maharashtra, India
| Salary: unspecified | Date posted: 15 Oct 2026
Senior Technical Support Engineer (ai Solutions)
Company: NICE Systems |
& Evangelist on guides and training materials Spot Patterns and Improve Analyse ticket trends to identify recurring issues... if you also have: Experience supporting internal AI tools, chatbots, or agent platforms Experience building automations or lightweight botsLocation: Pune, Maharashtra, India
| Salary: unspecified | Date posted: 15 Oct 2026
Senior Servicenow Ai Developer For Itsm - Full-remote - Contractor In Usd
Company: Be Consultancy Group BV |
Management, Service Catalog, Platform Analytics, Predictive Intelligence and Virtual Agent; Build and maintain ServiceNow..., orchestration and intelligent ticket handling to improve efficiency, user experience and service quality; Implement and optimizeLocation: Mumbai, Maharashtra, India
| Salary: unspecified | Date posted: 13 Oct 2026
Full-stack Engineer — Systems Conductor
Company: Bold Business |
software, automation engines, and autonomous agent infrastructure. We build the way modern teams build: our engineers... are not syntax-typists but Systems Conductors, who leverage advanced AI-agent developer environments to design, build, test, and shipLocation: Pune, Maharashtra, India
| Salary: unspecified | Date posted: 08 Oct 2026
Zendesk Developer ( 6 Months Contractual Role)
Company: Nielsen |
Zendesk AI Agents (Bots) to increase self-service resolution rates for Tier-1 inquiries. Agent Copilot & Productivity...: Architect and fine-tune Zendesk Copilot (Auto-Assist workflows, real-time ticket summarization, and suggested next actionsLocation: Mumbai, Maharashtra, India
| Salary: unspecified | Date posted: 07 Oct 2026
Systems Engineer
Company: Harris Computer |
working to SLAs in a ticket-driven support environment. Willing and available to work rotating 24×7 shifts and out-of-hours... workaround. Perform performance troubleshooting using standard OS and Azure diagnostic tools. AI agent developmentLocation: Pune, Maharashtra - Baroda, Madhya Pradesh, India
| Salary: unspecified | Date posted: 06 Oct 2026
Lead Administrator L1
Company: Wipro Digital |
ticket resolution. ͏ ͏ ServiceNow Developer (ITSM + Employee center+ Virtual agent+ Integration+ Automation... agent+ Integration+ Automation To be successful in this role, you should have: At least 6+ years of experienceLocation: Mumbai, Maharashtra, India
| Salary: unspecified | Date posted: 28 Sep 2026
Team Lead - Service Delivery
Company: CoinDCX |
. AI-Augmented Operations Management Monitor real-time queue health, agent utilisation, and SLA thresholds through AI-powered... and take-profit non triggers - are routed to the right seniority level immediately, and that no agent is either overloadedLocation: Mumbai, Maharashtra, India
| Salary: unspecified | Date posted: 24 Sep 2026
Sr Associate Support Engineer, Adaptive Planning Ai, Ml & Platform Operations
Company: Workday |
's digital experience, AI/ML platform, and Agent Factory initiative—our internal engine that builds, trains, and deploys..., customer-facing role, you will manage a ticket queue of cases with varying complexity specifically for Adaptive PlanningLocation: Pune, Maharashtra, India
| Salary: unspecified | Date posted: 24 Sep 2026
It Systems Analyst
Company: nVent |
: “Not applicable” updates Stuck or missing patch states Windows Update agent and registry conflicts Support security- and CVE-driven... environments Soft Skills Structured troubleshooting mindset Clear and concise ticket communication OperationalLocation: Mumbai, Maharashtra, India
| Salary: unspecified | Date posted: 18 Sep 2026
Support Analyst
Company: EXL Service |
, EC2) in a data engineering context. Experience using ServiceNow or similar ITSM platforms for ticket logging, triage...; disciplined in following runbooks, SOPs, and escalation protocols. Clear and concise written communication for ticketLocation: Pune, Maharashtra, India
| Salary: unspecified | Date posted: 08 Sep 2026
Application Support Analyst Ii
Company: Duck Creek Technologies |
-on ticket work, demonstrating quality, ownership, and resolution pace. They handle day-to-day items submitted through the.... Overall, the Application Support Analyst provides the backbone of the Loss Control support team’s technical ticket resolutionLocation: Mumbai, Maharashtra, India
| Salary: unspecified | Date posted: 01 Sep 2026
Dem Analyst
Company: 富士通株式会社 |
performance data, such as ticket analysis, to understand the breadth and impact of the issue. You will oversee the implementation... cases through the integration of DEM technologies with the virtual agent Decreased MTTR of Fujitsu managed services resolverLocation: Pune, Maharashtra, India
| Salary: unspecified | Date posted: 29 Aug 2026
Azure Admin
Company: Diverse Lynx |
issues like RDP/SSH failures, agent errors, or high resource usage.- Monitor Azure Backup jobs and Recovery Services Vaults..., and unused NICs and perform cleanup actions - Maintain accurate ticket notes, shift handover documents, and SOP updatesLocation: Pune, Maharashtra, India
| Salary: unspecified | Date posted: 01 Aug 2026
Senior Manager, Customer Experience
Company: QAD |
the context, relationships, and governed rules that allow an agent to reason correctly. ERA - QAD's Enterprise Resource... Allocation platform - is the domain intelligence layer that sits between any ERP and any AI agent. It encodes what manufacturing