Ticket Agent jobs in India
79 ticket agent jobs found: showing 51 - 79
Lead – Elastic Observability Solutions
Company: Kyndryl |
Monitoring, Elastic Agent/Beats — across application, infrastructure, network and database layers. Build and maintain business..., or application issue. Onboard new applications onto the observability platform — discovery, Fleet policy/agent installationLocation: India, India
| Salary: unspecified | Date posted: 18 Jun 2026
Assortsmart - Associate Ai Success Consultant
Company: Impact Analytics |
Planning (DRP), and Inventory Management Solutions You own ticket triage, data validation, configuration support, and customer... communicator - customer emails, ticket notes Detail-oriented with strong follow-through Team player eager to learnLocation: Bangalore, Karnataka, India
| Salary: unspecified | Date posted: 18 Jun 2026
Senior Analyst
Company: eClerx |
of contact for all agent-reported technical issues during the shift, working directly alongside the operations team to ensure..., particularly during the 11:30 PM - 1:00 AM peak risk window. Respond immediately to any agent-reported application issue - noLocation: Chandigarh, India
| Salary: unspecified | Date posted: 17 Jun 2026
Zendesk Analyst
Company: Rockstar Games |
operations across multiple languages, channels, and locations. We build the platform foundation that ensures the right ticket... reaches the right agent at the right time, with the right context to resolve. RESPONSIBILITIES Build and maintain ZendeskLocation: Bangalore, Karnataka, India
| Salary: unspecified | Date posted: 16 Jun 2026
Assortsmart - Ai Success Architect
Company: Impact Analytics |
delivery, ticket triage & SLA adherence, and mentorship of junior consultants. You are the bridge between planners and Impact... Customer Communication & SLA Management Own daily/weekly ticket updates to customer planners and IT teams HostLocation: Bangalore, Karnataka, India
| Salary: unspecified | Date posted: 12 Jun 2026
Sme, Support Systems Specialist
Company: Scale AI |
challenges at scale. You will: Own end-to-end Zendesk configuration, including ticket forms, fields, macros, triggers..., automations, SLAs, and views Design and maintain routing logic to ensure accurate ticket distribution across skills, queuesLocation: India, India
| Salary: unspecified | Date posted: 09 Jun 2026
Associate Lead Consultant - Oracle Fusion Techno-functional Job
Company: YASH Technologies |
to prioritize system enhancements, reporting needs, and issue resolution Own and enforce standardized ticket intake for Oracle..., including SOC reports, access evidence, configuration documentation, and ticket traceability for Oracle systems AssistLocation: Pune, Maharashtra, India
| Salary: unspecified | Date posted: 07 Jun 2026
Enterprise Solutions Engineer
Company: Ultimate Kronos Group |
cases (e.g., predicting customer support ticket volume) under guidance from senior engineers. 3\. Product Execution... (LLMs), prompt engineering, and Retrieval-Augmented Generation (RAG). Exposure to agent frameworks (e.g., LangChainLocation: Bangalore, Karnataka, India
| Salary: unspecified | Date posted: 06 Jun 2026
Assortsmart - Senior Ai Success Consultant
Company: Impact Analytics |
delivery, ticket triage & SLA adherence, and mentorship of junior consultants. You are the bridge between planners and Impact... enhancements Customer Communication & SLA Management Own daily/weekly ticket updates to customer planners and IT teams HostLocation: Bangalore, Karnataka, India
| Salary: unspecified | Date posted: 06 Jun 2026
Product Support Engineer (ai Platform)
Company: Netomy |
. Responsibilities In Depth understanding of Netomi systems - AI Studio, Backend Architecture, Agent Desk Integrations. Understanding... development lifecycle to learn the new system/feature. Responsible for resolving the ticket queue through ZendeskLocation: Gurgaon, Haryana, India
| Salary: unspecified | Date posted: 23 May 2026
Account Executive - Outbound
Company: Richpanel |
. You've displaced an incumbent (Zendesk, Gorgias, Kustomer, Intercom). You've closed 20+ agent deals. Requirements What Success... & Qualification: Run tight discovery. Disqualify early when needed. Demo & Value Selling: Tie features to outcomes — cost per ticketLocation: Bangalore, Karnataka, India
| Salary: unspecified | Date posted: 16 May 2026
Global It Service Desk - Team Leader
Company: AVEVA |
, Mean Time to Resolve (MTTR), CSAT, reopen rate, and ticket hygiene. Run daily standups and queue management; balance..., swarming, escalations, comms). Partner with the ServiceNow team to improve agent workspace, virtual agent, and requestLocation: Hyderabad, Telangana, India
| Salary: unspecified | Date posted: 14 May 2026
It Service Resolution Analyst
Company: Paychex |
support through emerging technologies. What You’ll Do Take live chat and ticket escalations from Level 1 IT Service... automation to enhance efficiency and scalability What We’re Looking For You don’t need “AI Agent development” alreadyLocation: Bangalore, Karnataka, India
| Salary: unspecified | Date posted: 06 May 2026
Manager – Sales Excellence & Transformation
Company: CoinDCX |
Metrics (Number of calls, meetings per day) vs. Output Metrics (Revenue, Ticket Size). AI based Sales Transformation Pilot... deliver training You'll Know You're Winning When You drive growth in ATV (average trading volume) per RM/Sales agentLocation: Mumbai, Maharashtra, India
| Salary: unspecified | Date posted: 06 May 2026
Senioradministrator - Monitoring Tools, Event Monitoring
Company: HCLTech |
on monitoring protocols like SNMP, WMI and SL1 agent.\r\n· Knowledge on upgrading SL1.\r\n· Raise incident tickets for all incidents... Operations. 5. Drive Positive Customer Experiences By Achieving First Call Resolution And Actively Managing Ticket ResolutionsLocation: India, India
| Salary: unspecified | Date posted: 06 May 2026
Senioradministrator - Monitoring Tools, Event Monitoring
Company: HCLTech |
on monitoring protocols like SNMP, WMI and SL1 agent.\r\n· Knowledge on upgrading SL1.\r\n· Raise incident tickets for all incidents... Operations. 5. Drive Positive Customer Experiences By Achieving First Call Resolution And Actively Managing Ticket ResolutionsLocation: India, India
| Salary: unspecified | Date posted: 05 May 2026
Administrator - Monitoring Tools, Event Monitoring
Company: HCLTech |
on monitoring protocols like SNMP, WMI and SL1 agent.\r\n\r\n· Knowledge on upgrading SL1.\r\n\r\n· Raise incident tickets... Capabilities. 4. Independently Resolve Tickets Within Agreed Slas, Managing Ticket Volume And Response Times Effectively To EnsureLocation: India, India
| Salary: unspecified | Date posted: 05 May 2026
Administrator - Monitoring Tools, Event Monitoring
Company: HCLTech |
on monitoring protocols like SNMP, WMI and SL1 agent.\r\n\r\n· Knowledge on upgrading SL1.\r\n\r\n· Raise incident tickets... Tickets Within Agreed Slas, Managing Ticket Volume And Response Times Effectively To Ensure Operational Efficiency. 5. EnsureLocation: India, India
| Salary: unspecified | Date posted: 04 May 2026
Security Automation Engineer (soar Developer, Ai-, Playbook Development 5+ Years Exp)
Company: Barracuda Networks |
such as alert analysis, ticket generation, and incident summarization. Integrating and managing MCP servers and agent orchestration... API orchestration and automation pipelines. Exposure to MCP servers, agent frameworks, or similar orchestration systemsLocation: Bangalore, Karnataka, India
| Salary: unspecified | Date posted: 30 Apr 2026
Security Automation Engineer (soar Developer, Ai-, Playbook Development 5+ Years Exp)
Company: Barracuda Networks |
times. Leveraging LLMs and AI frameworks to automate repetitive SOC tasks such as alert analysis, ticket generation..., and incident summarization. Integrating and managing MCP servers and agent orchestration frameworks to enable scalable, modularLocation: Bangalore, Karnataka, India
| Salary: unspecified | Date posted: 29 Apr 2026
Production Control- Control-m Batch Monitoring
Company: Varite |
: Monitor Control-M for job failures, long-running jobs, not started jobs, and agent down alerts Track and proactively respond... by job owners Follow defined ticket handling processes and assign tickets to relevant teams as per guidelines Handle ad-hocLocation: Bangalore, Karnataka, India
| Salary: unspecified | Date posted: 29 Apr 2026
Senioradministrator - Zero - Touch
Company: HCLTech |
testing with robust change control.\r\n4) Operations & Support\r\na. Operate day-to-day MDE tool support: ticket queue..., sensor health and agent update rings. The ideal candidate brings deep operational experience with MDE on servers, automationLocation: India, India
| Salary: unspecified | Date posted: 29 Apr 2026
Forward Deployed Engineer
Company: Rocketlane |
with customer teams - running discovery, designing agent workflows, configuring integrations, engineering prompts, and shipping..., not quarters. What You'll Be Responsible For Customer-Embedded Agent Deployment Own end-to-end deployment of Nitro AI agentsLocation: Chennai, Tamil Nadu, India
| Salary: unspecified | Date posted: 28 Apr 2026
Track Manager (support & Operations)
Company: HCLTech |
is also a plus, especially if functionally is like Aspera.\\\\r\\\\no Follow up ticket queue in ServiceNow and coordinate a solution\\\\r\\\\no...-KLA\\\\r\\\\no client knowledge on Windows transfer agent and local security policies (MacOS and Linux knowledgeLocation: India, India
| Salary: unspecified | Date posted: 22 Apr 2026
Devops Technical Lead
Company: Sopra Steria |
: Process for onboarding new users. SFTP & Service Accounts (SA): Request workflow (Ticket system). Validation of SFTP... Restart" protocols. Master/Agent node monitoring (Disk space, Heap memory). Deployment Notes preparation: Align meetingLocation: Noida, Uttar Pradesh, India
| Salary: unspecified | Date posted: 20 Apr 2026
Plansmart - Ai Success Architect
Company: Impact Analytics |
, ticket triage & SLA adherence, and mentorship of junior consultants. You are the bridge between planners and Impact Analytics... for post go-live enhancement Customer Communication & SLA Management Own daily/weekly ticket updates to customer plannersLocation: Bangalore, Karnataka, India
| Salary: unspecified | Date posted: 20 Apr 2026
Pricesmart - Senior Ai Success Consultant
Company: Impact Analytics |
delivery, ticket triage & SLA adherence, and mentorship of junior consultants. You are the bridge between planners and Impact... Own daily/weekly ticket updates to customer planners and IT teams Host functional deep-dive sessions during QBR prepLocation: Bangalore, Karnataka, India
| Salary: unspecified | Date posted: 20 Apr 2026
Plansmart - Senior Ai Success Consultant
Company: Impact Analytics |
request delivery, ticket triage & SLA adherence, and mentorship of junior consultants. You are the bridge between planners... daily/weekly ticket updates to customer planners and IT teams ● Host functional deep-dive sessions during QBR prep (rootLocation: Bangalore, Karnataka, India
| Salary: unspecified | Date posted: 19 Apr 2026
Opsramp
Company: Wipro |
and drive faster triage through actionable incident signals. Integrate OpsRamp with ServiceNow ITSM for automated ticket.... Manage OpsRamp Gateway / Collector / Agent deployment and connectivity patterns to support secure telemetry collection