Ticket Agent jobs in India
10 ticket agent jobs found: showing 1 - 10
Helpdesk Agent
Company: Jones Lang LaSalle |
and contribute to maintaining high performance metrics such as ticket resolution time, chat handling, and customer satisfaction...Location: Hyderabad, Telangana, India
| Salary: unspecified | Date posted: 19 Jan 2025
Cloud Support Provider Engineer
Company: Lenovo |
case management. Agent is logged into telephony system and performs direct contact center role via phone, e-Ticketing... problem resolution tools and protocols. Generate accurate, high quality trouble ticket, incident documentation...Location: Bangalore, Karnataka, India
| Salary: unspecified | Date posted: 18 Jan 2025
Customer Support Sr Agent
Company: NielsenIQ |
. Join us and experience Life at NIQ! Role focused on ticket fulfillment utilizing Standard Operating Practices and Schedule/Project driven...Location: Pune, Maharashtra, India
| Salary: unspecified | Date posted: 17 Jan 2025
Service Desk Agent
Company: Kyndryl |
ticket updates regarding the resolution or current status of the request. Close Incidents and Service Requests not resolved...Location: Noida, Uttar Pradesh, India
| Salary: unspecified | Date posted: 01 Jan 2025
Tele Sales Manager
Company: Kshema |
and optimize the dialer system for maximum efficiency. Monitor dialer performance and adjust churn strategies to maximize agent.... Revenue Generation: Drive revenue by improving ticket sizes and conversion rates. Develop and execute sales strategies...Location: Hyderabad, Telangana, India
| Salary: unspecified | Date posted: 25 Dec 2024
Consultant
Company: HCLTech |
. Strong experience with leading LLMs, RAG, agentic automation, and agent frameworks like Lang Chain, Lang Graph, AutoGen, AutoGPT....) To independently resolve tickets & esnure that the agreed SLA of ticket volume and time are met for the team. (5.) To provide support...Location: Noida, Uttar Pradesh, India
| Salary: unspecified | Date posted: 25 Dec 2024
Team Lead - Customer Support
Company: Screen Magic Mobile Media |
ticket volumes, resolution times, customer satisfaction, and agent performance. Present findings to senior management... support team, ensuring efficient ticket management, response times, and resolution of customer issues. Streamline processes...Location: Pune, Maharashtra, India
| Salary: unspecified | Date posted: 20 Dec 2024
It Help Desk Specialist Iii
Company: Teva Pharmaceuticals |
handling processes: Verify entitlement, perform troubleshooting and problem determination. Resolve and close the ticket... or route the ticket to the appropriate resolver team. Use technical resources and tools, answer end users' queries. Utilize...Location: Bangalore, Karnataka, India
| Salary: unspecified | Date posted: 11 Dec 2024
Mainframe Batch Operations Specialist
Company: Kyndryl |
tool. Troubleshooting experience - job failures, hung jobs, and remote agent and re source issues, etc. Supporting... for each lesson learned by lower-level analysts to utilize in training. Performing ticket quality analysis This is a project-based...Location: Gurgaon, Haryana, India
| Salary: unspecified | Date posted: 10 Dec 2024
Senior Product Manager – Automation Hub And Ticketexpress
Company: Sabre |
agent terminals, and scores of other solutions. Simply put, we connect people with moments that matter. Sabre... is looking for an individual who is passionate about solving complex problems through automation. Our Automation Hub and Ticket Express products...