Ticket Agent jobs in India
97 ticket agent jobs found: showing 1 - 50
Senior Analyst - English, Arabic, Microsoft Windows
Company: HCLTech |
Lucknow, Uttar Pradesh Job Summary The Senior Service Desk Agent serves as the primary point of contact for end-user IT... support while providing advanced troubleshooting, ticket management, and operational guidance to the Service Desk team. TheLocation: India, India
| Salary: unspecified | Date posted: 05 Aug 2026
Senior Analyst - English, Arabic, Microsoft Windows
Company: HCLTech |
Lucknow, Uttar Pradesh Job Summary The Senior Service Desk Agent serves as the primary point of contact for end-user IT... support while providing advanced troubleshooting, ticket management, and operational guidance to the Service Desk team. TheLocation: India, India
| Salary: unspecified | Date posted: 05 Aug 2026
Senior Analyst - English, Arabic, Microsoft Windows
Company: HCLTech |
Lucknow, Uttar Pradesh Job Summary The Senior Service Desk Agent serves as the primary point of contact for end-user IT... support while providing advanced troubleshooting, ticket management, and operational guidance to the Service Desk team. TheLocation: India, India
| Salary: unspecified | Date posted: 05 Aug 2026
Senior Analyst - English, Arabic, Microsoft Windows
Company: HCLTech |
Lucknow, Uttar Pradesh Job Summary The Senior Service Desk Agent serves as the primary point of contact for end-user IT... support while providing advanced troubleshooting, ticket management, and operational guidance to the Service Desk team. TheLocation: India, India
| Salary: unspecified | Date posted: 05 Aug 2026
Senior Analyst - English, Arabic, Microsoft Windows
Company: HCLTech |
Lucknow, Uttar Pradesh Job Summary The Senior Service Desk Agent serves as the primary point of contact for end-user IT... support while providing advanced troubleshooting, ticket management, and operational guidance to the Service Desk team. TheLocation: India, India
| Salary: unspecified | Date posted: 05 Aug 2026
Senior Analyst - English, Arabic, Microsoft Windows
Company: HCLTech |
Noida, Uttar Pradesh Job Summary The Senior Service Desk Agent serves as the primary point of contact for end-user IT... support while providing advanced troubleshooting, ticket management, and operational guidance to the Service Desk team. TheLocation: India, India
| Salary: unspecified | Date posted: 05 Aug 2026
Senior Analyst - English, Arabic, Microsoft Windows
Company: HCLTech |
Lucknow, Uttar Pradesh Job Summary The Senior Service Desk Agent serves as the primary point of contact for end-user IT... support while providing advanced troubleshooting, ticket management, and operational guidance to the Service Desk team. TheLocation: India, India
| Salary: unspecified | Date posted: 05 Aug 2026
Senior Analyst - English, Arabic, Microsoft Windows
Company: HCLTech |
Noida, Uttar Pradesh Job Summary The Senior Service Desk Agent serves as the primary point of contact for end-user IT... support while providing advanced troubleshooting, ticket management, and operational guidance to the Service Desk team. TheLocation: India, India
| Salary: unspecified | Date posted: 05 Aug 2026
Solution Architect I - Cloud Infrastructure Services
Company: UST |
Support operating models. Perform ticket analysis and demand modelling (volume, seasonality, channel mix). Conduct solution... prioritisation. Understand omni-channel support models (voice, chat, portal, virtual agent). Be familiar with leading platformsLocation: India, India
| Salary: unspecified | Date posted: 05 Aug 2026
Senior Analyst - English, Arabic, Microsoft Windows
Company: HCLTech |
Lucknow, Uttar Pradesh Job Summary The Senior Service Desk Agent serves as the primary point of contact for end-user IT... support while providing advanced troubleshooting, ticket management, and operational guidance to the Service Desk team. TheLocation: India, India
| Salary: unspecified | Date posted: 05 Aug 2026
Senior Analyst - English, Arabic, Microsoft Windows
Company: HCLTech |
Noida, Uttar Pradesh Job Summary The Senior Service Desk Agent serves as the primary point of contact for end-user IT... support while providing advanced troubleshooting, ticket management, and operational guidance to the Service Desk team. TheLocation: India, India
| Salary: unspecified | Date posted: 05 Aug 2026
Senior Analyst - English, Arabic, Microsoft Windows
Company: HCLTech |
Noida, Uttar Pradesh Job Summary The Senior Service Desk Agent serves as the primary point of contact for end-user IT... support while providing advanced troubleshooting, ticket management, and operational guidance to the Service Desk team. TheLocation: India, India
| Salary: unspecified | Date posted: 05 Aug 2026
Senior Analyst - English, Arabic, Microsoft Windows
Company: HCLTech |
Lucknow, Uttar Pradesh Job Summary null Key Responsibilities The Senior Service Desk Agent serves as the primary point... of contact for end-user IT support while providing advanced troubleshooting, ticket management, and operational guidance to theLocation: India, India
| Salary: unspecified | Date posted: 05 Aug 2026
Senior Analyst - English, Arabic, Microsoft Windows
Company: HCLTech |
Lucknow, Uttar Pradesh Job Summary The Senior Service Desk Agent serves as the primary point of contact for end-user IT... support while providing advanced troubleshooting, ticket management, and operational guidance to the Service Desk team. TheLocation: India, India
| Salary: unspecified | Date posted: 05 Aug 2026
Senior Analyst - English, Arabic, Microsoft Windows
Company: HCLTech |
Noida, Uttar Pradesh Job Summary The Senior Service Desk Agent serves as the primary point of contact for end-user IT... support while providing advanced troubleshooting, ticket management, and operational guidance to the Service Desk team. TheLocation: India, India
| Salary: unspecified | Date posted: 05 Aug 2026
Senior Analyst - English, Arabic, Microsoft Windows
Company: HCLTech |
Noida, Uttar Pradesh Job Summary The Senior Service Desk Agent serves as the primary point of contact for end-user IT... support while providing advanced troubleshooting, ticket management, and operational guidance to the Service Desk team. TheLocation: India, India
| Salary: unspecified | Date posted: 05 Aug 2026
Senior Analyst - English, Arabic, Microsoft Windows
Company: HCLTech |
Lucknow, Uttar Pradesh Job Summary The Senior Service Desk Agent serves as the primary point of contact for end-user IT... support while providing advanced troubleshooting, ticket management, and operational guidance to the Service Desk team. TheLocation: India, India
| Salary: unspecified | Date posted: 05 Aug 2026
Senior Analyst - English, Arabic, Microsoft Windows
Company: HCLTech |
Lucknow, Uttar Pradesh Job Summary The Senior Service Desk Agent serves as the primary point of contact for end-user IT... support while providing advanced troubleshooting, ticket management, and operational guidance to the Service Desk team. TheLocation: India, India
| Salary: unspecified | Date posted: 05 Aug 2026
Senior Analyst - English, Arabic, Microsoft Windows
Company: HCLTech |
Noida, Uttar Pradesh Job Summary The Senior Service Desk Agent serves as the primary point of contact for end-user IT... support while providing advanced troubleshooting, ticket management, and operational guidance to the Service Desk team. TheLocation: India, India
| Salary: unspecified | Date posted: 05 Aug 2026
Senior Analyst - English, Arabic, Microsoft Windows
Company: HCLTech |
Lucknow, Uttar Pradesh Job Summary The Senior Service Desk Agent serves as the primary point of contact for end-user IT... support while providing advanced troubleshooting, ticket management, and operational guidance to the Service Desk team. TheLocation: India, India
| Salary: unspecified | Date posted: 05 Aug 2026
Senior Analyst - English, Arabic, Microsoft Windows
Company: HCLTech |
Lucknow, Uttar Pradesh Job Summary The Senior Service Desk Agent serves as the primary point of contact for end-user IT... support while providing advanced troubleshooting, ticket management, and operational guidance to the Service Desk team. TheLocation: India, India
| Salary: unspecified | Date posted: 05 Aug 2026
Senior Analyst - English, Arabic, Microsoft Windows
Company: HCLTech |
Noida, Uttar Pradesh Job Summary The Senior Service Desk Agent serves as the primary point of contact for end-user IT... support while providing advanced troubleshooting, ticket management, and operational guidance to the Service Desk team. TheLocation: India, India
| Salary: unspecified | Date posted: 05 Aug 2026
Senior Analyst - English, Arabic, Microsoft Windows
Company: HCLTech |
Lucknow, Uttar Pradesh Job Summary The Senior Service Desk Agent serves as the primary point of contact for end-user IT... support while providing advanced troubleshooting, ticket management, and operational guidance to the Service Desk team. TheLocation: India, India
| Salary: unspecified | Date posted: 05 Aug 2026
Senior Database Engineer (iceberg) Irc301498
Company: GlobalLogic |
enterprise software architecture and cutting-edge AI engineering. You will help customers transition from traditional, ticket... Calling, Multi-agent orchestration, AI Observability Good-to-Have Skills * Customer Facing Excellence: Prior experienceLocation: India, India
| Salary: unspecified | Date posted: 05 Aug 2026
Test Lead - Accessibility Testing And Python
Company: HCLTech |
such as Postman and REST-based clients. Validate AI/GenAI-driven components including RCA Agent, Security Agent, Ticket Resolution... Agent, and Technical Assistant Agent for accuracy, consistency, groundedness, and alignment with underlying source dataLocation: India, India
| Salary: unspecified | Date posted: 04 Aug 2026
Senior Analyst - English, Arabic, Microsoft Windows
Company: HCLTech |
Lucknow, Uttar Pradesh Job Summary The Senior Service Desk Agent serves as the primary point of contact for end-user IT... support while providing advanced troubleshooting, ticket management, and operational guidance to the Service Desk team. TheLocation: India, India
| Salary: unspecified | Date posted: 04 Aug 2026
Senior Analyst - English, Arabic, Microsoft Windows
Company: HCLTech |
Lucknow, Uttar Pradesh Job Summary The Senior Service Desk Agent serves as the primary point of contact for end-user IT... support while providing advanced troubleshooting, ticket management, and operational guidance to the Service Desk team. TheLocation: India, India
| Salary: unspecified | Date posted: 04 Aug 2026
Senior Analyst - English, Arabic, Microsoft Windows
Company: HCLTech |
Lucknow, Uttar Pradesh Job Summary The Senior Service Desk Agent serves as the primary point of contact for end-user IT... support while providing advanced troubleshooting, ticket management, and operational guidance to the Service Desk team. TheLocation: India, India
| Salary: unspecified | Date posted: 04 Aug 2026
Senior Analyst - English, Arabic, Microsoft Windows
Company: HCLTech |
Noida, Uttar Pradesh Job Summary The Senior Service Desk Agent serves as the primary point of contact for end-user IT... support while providing advanced troubleshooting, ticket management, and operational guidance to the Service Desk team. TheLocation: India, India
| Salary: unspecified | Date posted: 04 Aug 2026
Principal - Solution Engineering
Company: Freshworks |
AI as a practical accelerator: self-service, ticket deflection, agent assist, knowledge discovery, and automation. Equip our two... in service management — self-service, agent assist, automation, knowledge, and ticket deflection. Experience creating demosLocation: Chennai, Tamil Nadu, India
| Salary: unspecified | Date posted: 03 Aug 2026
Lead - Customer Operations & Support (l2)
Company: Qode |
Management Implement a quality assurance framework for L2 support—including ticket audits, call reviews, and agent scorecards... of AI/bot-based resolution to reduce agent-handled volume. Monitor contact centre KPIs (AHT, FCR, CSAT, abandonment rateLocation: Uttar Pradesh, India
| Salary: unspecified | Date posted: 02 Aug 2026
Principal - Solution Engineering
Company: Freshworks |
AI as a practical accelerator: self-service, ticket deflection, agent assist, knowledge discovery, and automation. Equip our two... in service management - self-service, agent assist, automation, knowledge, and ticket deflection. Experience creating demosLocation: Chennai, Tamil Nadu, India
| Salary: unspecified | Date posted: 02 Aug 2026
Ai Data Engineer
Company: Kyndryl |
to optimize grounded agent performance, while maintaining strict standards for data quality, lineage, access control, and privacy... logic, and evidence logs for security and compliance audits. Agent Integration: Build retrieval APIs and structuredLocation: Bangalore, Karnataka, India
| Salary: unspecified | Date posted: 02 Aug 2026
Ai Data Architect
Company: Kyndryl |
) for seamless AI agent consumption. You will design governed Retrieval-Augmented Generation (RAG) pipelines, semantic search models... architectural leadership to AI Data Engineers, Agent Engineers, Forward Deploy Engineers, Solution Architects, and customerLocation: Bangalore, Karnataka, India
| Salary: unspecified | Date posted: 02 Aug 2026
Ai Agent Engineer
Company: Kyndryl |
-being is prioritized and your potential can thrive. The Role Your role: We are seeking an Agent Engineer to design..., build, and optimize reusable AI agents and workflows using Agent Builder, modern agent frameworks, and enterprise LLMLocation: Bangalore, Karnataka, India
| Salary: unspecified | Date posted: 02 Aug 2026
Ml Ops Technical Specialist - Devops, Python
Company: HCLTech |
intelligent automation solutions for release gating, production issue prevention, ticket auto-resolution, SRE analytics... Agentic AI architecture and orchestration Multi-Agent Systems LLM integration (Azure OpenAI, OpenAI, AnthropicLocation: India, India
| Salary: unspecified | Date posted: 02 Aug 2026
Sr Engineer (tools & Automation)
Company: HCLTech |
functional and technical team of HCL on the project. 2. To provide client support by presenting data, information, ticket... Management (Preferred) Work Orders Dispatching & Scheduling Agent Workspace Mobile Workspace Reporting & AdministrationLocation: India, India
| Salary: unspecified | Date posted: 02 Aug 2026
Senior Specialist - Agentic Ai Specialist In Networking Domain (python & Automation)
Company: AT&T |
Capabilities—AI-powered agents designed to autonomously process a variety of ticket types within workflow management systems.... This role owns AI agent quality: ensuring reliable, high-quality outcomes; rapidly reviewing and resolving exception (“falloutLocation: Bangalore, Karnataka, India
| Salary: unspecified | Date posted: 01 Aug 2026
Azure Admin
Company: Diverse Lynx |
issues like RDP/SSH failures, agent errors, or high resource usage.- Monitor Azure Backup jobs and Recovery Services Vaults..., and unused NICs and perform cleanup actions - Maintain accurate ticket notes, shift handover documents, and SOP updatesLocation: Pune, Maharashtra, India
| Salary: unspecified | Date posted: 01 Aug 2026
Pega Production Support Engineer
Company: Varite |
Problem Ticket Diagnosis: Utilize Pega Tracer, Live UI, and Clipboard to identify failures and errors. Fix if it.... Track the closure of PDC tickets. Agent & Queue Management: Monitor background processes (Job Schedulers and QueueLocation: Bangalore, Karnataka, India
| Salary: unspecified | Date posted: 01 Aug 2026
Full-stack Tech Lead – Ai Best Practices
Company: McFadyen Digital |
of self-contained, agent-ready Linear tickets without anyone needing to ask a follow-up question? Have you made Claude Code... and Claude.ai your daily driver for coding, planning, and ticket-writing, and built your own skills, hooks, or MCP integrationsLocation: Thiruvananthapuram, Kerala, India
| Salary: unspecified | Date posted: 31 Jul 2026
Administrator (support & Operations)
Company: HCLTech |
Pradesh Job Summary Service Desk Agent - L1- EnglishrnResponsible for Service ticket creation / assignment/ categorization... and follow the defined processes (SOPs/SOWs) while attempting to resolve the Incidents.rnOwnership of the ticket until supportLocation: India, India
| Salary: unspecified | Date posted: 31 Jul 2026
Servicenow- Moveworks Ai -manager
Company: EY |
, and record producers to be AI-consumable Reducing ticket intake by enabling autonomous resolution for L1/L2 use cases (passwords..., approvals, and policies Defining when the AI resolves fully vs. hands off to human agents Designing reusable agent patternsLocation: Noida, Uttar Pradesh, India
| Salary: unspecified | Date posted: 30 Jul 2026
Lead - Solution Engineer
Company: Freshworks |
AI capabilities to concrete outcomes (ticket deflection, resolution time, agent productivity) rather than generic AI messaging. Build... complex customer problems, designing tailored solutions - including AI-driven use cases built on Freddy AI and Agent StudioLocation: Bangalore, Karnataka, India
| Salary: unspecified | Date posted: 29 Jul 2026
Lead - Solution Engineer
Company: Freshworks |
AI capabilities to concrete outcomes (ticket deflection, resolution time, agent productivity) rather than generic AI messaging. Build... complex customer problems, designing tailored solutions — including AI-driven use cases built on Freddy AI and Agent StudioLocation: Bangalore, Karnataka, India
| Salary: unspecified | Date posted: 29 Jul 2026
Senior Web Project Specialist
Company: Maersk |
business acumen in an enterprise environment. Experience with AI Agent Development and the building of multi-agent systems... experience with Jira (requirement gathering, ticket writing, sprint tracking) and Confluence (documentation). Proven abilityLocation: Bangalore, Karnataka, India
| Salary: unspecified | Date posted: 29 Jul 2026
Sr Administrator (support & Operations)
Company: HCLTech |
(Management server, Aggregators, Collectors and Orchestrations). • Troubleshooting various Agent error flag issues, Agent... installation/Uninstallation issues, and Agent upgrade issues. • Working on agent missing and incorrect enforcement module stateLocation: India, India
| Salary: unspecified | Date posted: 28 Jul 2026
Senior Manager, Customer Experience
Company: QAD |
the context, relationships, and governed rules that allow an agent to reason correctly. ERA — QAD's Enterprise Resource... Allocation platform — is the domain intelligence layer that sits between any ERP and any AI agent. It encodes what manufacturingLocation: Pune, Maharashtra, India
| Salary: unspecified | Date posted: 28 Jul 2026
Associate Site Reliability Engineer
Company: Shell |
including Agent Support, Environment management, Connector policy, Copilot studio administration etc. Participate in technical... usage, and ticket management. Participate in day-to-day operational activities ensuring adherence to SLAs and OperatingLocation: Bangalore, Karnataka, India
| Salary: unspecified | Date posted: 28 Jul 2026
Sr Administrator (support & Operations)
Company: HCLTech |
.Monitoring the tickets and resolving those ticket within SLA.Good Technical, Analytical, Communication and Interpersonal skills... and configure the agent for multiple databases.Managing team and handling and distributing activities within team and addressing the