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Ticket Agent jobs in haryana state India

2 ticket agent jobs found in haryana state: showing 1 - 2

Pa
Company: Genpact |

Location: Gurgaon, Haryana, India

| Salary: unspecified | Date posted: 10 Nov 2024
associates Identify through group chat/floor walking when intervention is needed Monitor Oracle ticket queues and assign... calls on the same topic Forecast customer demands based on call reason volume Agent scripting review/maintenance...
Mainframe Batch Operations Specialist
Company: Kyndryl |

Location: Gurgaon, Haryana, India

| Salary: unspecified | Date posted: 19 Oct 2024
and PROCs · Troubleshooting experience - job failures, hung jobs, and remote agent and re source issues, etc. · Supporting... by lower-level analysts to utilize in training. · Performing ticket quality analysis · On-call escalation support...