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Ticket Agent jobs in karnataka state India

31 ticket agent jobs found in karnataka state: showing 1 - 31

Analyst - Data Scientist
Company: Alexion Pharmaceuticals |

Location: Bangalore, Karnataka, India

| Salary: unspecified | Date posted: 22 Jun 2026
with support/maintenance projects, ticket handling, and change management; experience with Git and CI/CD workflows. Desirable...-agent systems, or autonomous decision pipelines, including orchestration of AI agents for complex problem-solving. Model
L1 It Support Agent
Company: Luxoft |

Location: Bangalore, Karnataka, India

| Salary: unspecified | Date posted: 22 Jun 2026
received through various communication channels, such as phone, chat, email, and ticket systems. This dynamic team, comprising... awareness is highly appreciated Monitoring ticket system for new incidents Direct incident resolution using knowledge base Route
Business Systems Support Analyst
Company: Mimecast |

Location: Bangalore, Karnataka, India

| Salary: unspecified | Date posted: 19 Jun 2026
to what we build. Our Mihra AI agent delivers 7x faster threat response for customers, and we're recognized as "Agents of Change... views, and operational reporting requirements. Ticket & Incident Management: triage, prioritization, SLA-based resolution
Assortsmart - Associate Ai Success Consultant
Company: Impact Analytics |

Location: Bangalore, Karnataka, India

| Salary: unspecified | Date posted: 17 Jun 2026
Planning (DRP), and Inventory Management Solutions You own ticket triage, data validation, configuration support, and customer... communicator - customer emails, ticket notes Detail-oriented with strong follow-through Team player eager to learn
Zendesk Analyst
Company: Rockstar Games |

Location: Bangalore, Karnataka, India

| Salary: unspecified | Date posted: 17 Jun 2026
operations across multiple languages, channels, and locations. We build the platform foundation that ensures the right ticket... reaches the right agent at the right time, with the right context to resolve. RESPONSIBILITIES Build and maintain Zendesk
Sr. Technical Support Engineer (us Process)
Company: Nexifyr Consulting |

Location: Bangalore, Karnataka, India

| Salary: unspecified | Date posted: 13 Jun 2026
Secondary Responsibilities Email & Ticket Work: Each agent should close 12 tickets per day (roughly 36–45 replies per day... ticket callouts as needed (for supervised remote sessions or clarifying details/issues) Skills & Experience: Prior
Ind_support Executive
Company: Varite |

Location: Karnataka, India

| Salary: unspecified | Date posted: 13 Jun 2026
and chat support Strong understanding of Service Desk processes and ticket auditing Excellent analytical and reporting skills... for agents Capability to balance quality standards with agent morale and performance Proactive approach in identifying process
Assortsmart - Ai Success Architect
Company: Impact Analytics |

Location: Bangalore, Karnataka, India

| Salary: unspecified | Date posted: 12 Jun 2026
delivery, ticket triage & SLA adherence, and mentorship of junior consultants. You are the bridge between planners and Impact... Customer Communication & SLA Management Own daily/weekly ticket updates to customer planners and IT teams Host
Cyber Security Spec Ind
Company: FM India |

Location: Bangalore, Karnataka, India

| Salary: unspecified | Date posted: 11 Jun 2026
activities include monitoring and responding to cyber security alerts and incidents. Manages ticket queues and responds...). Ability to extend agent capabilities to support SOC use cases such as enrichment, triage support, and workflow orchestration
Assortsmart - Senior Ai Success Consultant
Company: Impact Analytics |

Location: Bangalore, Karnataka, India

| Salary: unspecified | Date posted: 06 Jun 2026
delivery, ticket triage & SLA adherence, and mentorship of junior consultants. You are the bridge between planners and Impact... enhancements Customer Communication & SLA Management Own daily/weekly ticket updates to customer planners and IT teams Host
Enterprise Solutions Engineer
Company: Ultimate Kronos Group |

Location: Bangalore, Karnataka, India

| Salary: unspecified | Date posted: 06 Jun 2026
cases (e.g., predicting customer support ticket volume) under guidance from senior engineers. 3\. Product Execution... (LLMs), prompt engineering, and Retrieval-Augmented Generation (RAG). Exposure to agent frameworks (e.g., LangChain
Consultant, Global Analytics
Company: Concentrix |

Location: Bangalore, Karnataka, India

| Salary: unspecified | Date posted: 03 Jun 2026
internal workflows across CX, support, and operations teams to identify automation candidates using AI Agents. Agent Building... & Deployment: Design, configure, and deploy AI agents using Agent Builder - defining triggers, actions, and decision logic
Senior Software Engineer, Ai Enablement
Company: Fortive |

Location: Bangalore, Karnataka, India

| Salary: unspecified | Date posted: 01 Jun 2026
, minimum viable solutions (MVS), and demonstrable ROI models. Implement solutions using LLMs, agent frameworks, workflow... Skills Experience with intelligent automation for document processing, ticket triage, or reporting. Prompt engineering
Associate Manager Infrastructure Services
Company: DXC Technology |

Location: Bangalore, Karnataka, India

| Salary: unspecified | Date posted: 29 May 2026
using Oracle Enterprise Manager(OEM) - Agent installation, DATABASE discovery, Database alert configuration. Setup various... ticket with oracle. Experience in various database refresh procedures - Database cloning and Data pump export/import Good
Panel Support – Zendesk Administrator
Company: M3 |

Location: Bangalore, Karnataka, India

| Salary: unspecified | Date posted: 28 May 2026
. Analyze ticket trends, SLA performance, CSAT, and agent productivity. Share insights and recommendations with stakeholders..., and maintain Zendesk modules including Support, Guide, Explore, and Talk/Chat Manage ticket forms, triggers, automations, macros
Panel Support – Zendesk Administrator
Company: M3 USA Corporation |

Location: Bangalore, Karnataka, India

| Salary: unspecified | Date posted: 28 May 2026
. Analyze ticket trends, SLA performance, CSAT, and agent productivity. Share insights and recommendations with stakeholders..., and maintain Zendesk modules including Support, Guide, Explore, and Talk/Chat Manage ticket forms, triggers, automations, macros
Software Engineer - Robot Navigation, Localization & Slam (universal Robots, Bangalore - India)
Company: Teradyne |

Location: Bangalore, Karnataka, India

| Salary: unspecified | Date posted: 18 May 2026
This is not a traditional support role. There is no ticket queue ownership or first-line customer support. This is an engineering role focused... Sensor fusion using lidar, 3D cameras, and odometry ROS (Robot Operating System) and navigation middleware Multi-agent
Account Executive - Outbound
Company: Richpanel |

Location: Bangalore, Karnataka, India

| Salary: unspecified | Date posted: 16 May 2026
. You've displaced an incumbent (Zendesk, Gorgias, Kustomer, Intercom). You've closed 20+ agent deals. Requirements What Success... & Qualification: Run tight discovery. Disqualify early when needed. Demo & Value Selling: Tie features to outcomes — cost per ticket
It Service Resolution Analyst
Company: Paychex |

Location: Bangalore, Karnataka, India

| Salary: unspecified | Date posted: 07 May 2026
support through emerging technologies. What You’ll Do Take live chat and ticket escalations from Level 1 IT Service... automation to enhance efficiency and scalability What We’re Looking For You don’t need “AI Agent development” already
Staff Software Engineer
Company: Publicis Groupe |

Location: Bangalore, Karnataka, India

| Salary: unspecified | Date posted: 03 May 2026
objectives and key results. Multi-Agent Orchestration Layer — LangChain / LangGraph agent chains that autonomously gather data...-limit handling, cost governance, and fallback routing. Build and maintain multi-modal agent tool libraries: JIRA query
Security Automation Engineer (soar Developer, Ai-, Playbook Development 5+ Years Exp)
Company: Barracuda Networks |

Location: Bangalore, Karnataka, India

| Salary: unspecified | Date posted: 29 Apr 2026
times. Leveraging LLMs and AI frameworks to automate repetitive SOC tasks such as alert analysis, ticket generation..., and incident summarization. Integrating and managing MCP servers and agent orchestration frameworks to enable scalable, modular
Security Automation Engineer (soar Developer, Ai-, Playbook Development 5+ Years Exp)
Company: Barracuda Networks |

Location: Bangalore, Karnataka, India

| Salary: unspecified | Date posted: 29 Apr 2026
such as alert analysis, ticket generation, and incident summarization. Integrating and managing MCP servers and agent orchestration... API orchestration and automation pipelines. Exposure to MCP servers, agent frameworks, or similar orchestration systems
Production Control- Control-m Batch Monitoring
Company: Varite |

Location: Bangalore, Karnataka, India

| Salary: unspecified | Date posted: 29 Apr 2026
: Monitor Control-M for job failures, long-running jobs, not started jobs, and agent down alerts Track and proactively respond... by job owners Follow defined ticket handling processes and assign tickets to relevant teams as per guidelines Handle ad-hoc
Plansmart - Ai Success Architect
Company: Impact Analytics |

Location: Bangalore, Karnataka, India

| Salary: unspecified | Date posted: 20 Apr 2026
, ticket triage & SLA adherence, and mentorship of junior consultants. You are the bridge between planners and Impact Analytics... for post go-live enhancement Customer Communication & SLA Management Own daily/weekly ticket updates to customer planners
Pricesmart - Senior Ai Success Consultant
Company: Impact Analytics |

Location: Bangalore, Karnataka, India

| Salary: unspecified | Date posted: 20 Apr 2026
delivery, ticket triage & SLA adherence, and mentorship of junior consultants. You are the bridge between planners and Impact... Own daily/weekly ticket updates to customer planners and IT teams Host functional deep-dive sessions during QBR prep
Plansmart - Senior Ai Success Consultant
Company: Impact Analytics |

Location: Bangalore, Karnataka, India

| Salary: unspecified | Date posted: 19 Apr 2026
request delivery, ticket triage & SLA adherence, and mentorship of junior consultants. You are the bridge between planners... daily/weekly ticket updates to customer planners and IT teams ● Host functional deep-dive sessions during QBR prep (root
Automation Lead (platform Automation & Innovation)
Company: NTT Data |

Location: Bangalore, Karnataka, India

| Salary: unspecified | Date posted: 09 Apr 2026
, stability, login delays, Wi-Fi/VPN issues, crashes) Implement experience scoring/XLAs and link improvements to ticket reduction..., Orchestration, CMDB alignment, Virtual Agent, Knowledge, Performance Analytics (where applicable) Build equivalent automation
Is-senior Ai Success Consultant
Company: Impact Analytics |

Location: Bangalore, Karnataka, India

| Salary: unspecified | Date posted: 04 Apr 2026
request delivery, ticket triage & SLA adherence, and mentorship of junior consultants. You are the bridge between planners...-live enhancements Customer Communication & SLA Management Own daily/weekly ticket updates to customer planners and IT
Is -associate Ai Success Consultant
Company: Impact Analytics |

Location: Bangalore, Karnataka, India

| Salary: unspecified | Date posted: 03 Apr 2026
Planning, Replenishment, Distribution Requirements Planning (DRP), and Inventory Management Solutions You own ticket triage..., and smooth daily operations of Impact Analytics' Agentic AI platform. What this role entails Ticket Triage & Resolution
Is-ai Success Architect
Company: Impact Analytics |

Location: Bangalore, Karnataka, India

| Salary: unspecified | Date posted: 03 Apr 2026
request delivery, ticket triage & SLA adherence, and mentorship of junior consultants. You are the bridge between planners...-live enhancements Customer Communication & SLA Management Own daily/weekly ticket updates to customer planners and IT
Automation Lead (platform Automation & Innovation)
Company: NTT Data |

Location: Bangalore, Karnataka, India

| Salary: unspecified | Date posted: 27 Mar 2026
, stability, login delays, Wi-Fi/VPN issues, crashes) Implement experience scoring/XLAs and link improvements to ticket reduction..., Orchestration, CMDB alignment, Virtual Agent, Knowledge, Performance Analytics (where applicable) Build equivalent automation