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Ticket Agent jobs in pune India

11 ticket agent jobs found in pune: showing 1 - 11

Senior Engineer, Platform Engineering
Company: Cencora |

Location: Pune, Maharashtra, India

| Salary: unspecified | Date posted: 16 Oct 2026
with Leena AI, enabling internal tools and data sources to be surfaced as agent actions. Configure and manage authentication... & Reporting Monitor chatbot conversations, agent performance, and automation accuracy; investigate negative use cases
Senior Engineer, Platform Engineering
Company: Cencora |

Location: Pune, Maharashtra, India

| Salary: unspecified | Date posted: 16 Oct 2026
with Leena AI, enabling internal tools and data sources to be surfaced as agent actions. Configure and manage authentication... & Reporting Monitor chatbot conversations, agent performance, and automation accuracy; investigate negative use cases
Senior Technical Support Engineer (ai Solutions)
Company: NICE Systems |

Location: Pune, Maharashtra, India

| Salary: unspecified | Date posted: 15 Oct 2026
& Evangelist on guides and training materials Spot Patterns and Improve Analyse ticket trends to identify recurring issues... if you also have: Experience supporting internal AI tools, chatbots, or agent platforms Experience building automations or lightweight bots
Full-stack Engineer — Systems Conductor
Company: Bold Business |

Location: Pune, Maharashtra, India

| Salary: unspecified | Date posted: 08 Oct 2026
software, automation engines, and autonomous agent infrastructure. We build the way modern teams build: our engineers... are not syntax-typists but Systems Conductors, who leverage advanced AI-agent developer environments to design, build, test, and ship
Systems Engineer
Company: Harris Computer |

Location: Pune, Maharashtra - Baroda, Madhya Pradesh, India

| Salary: unspecified | Date posted: 07 Oct 2026
working to SLAs in a ticket-driven support environment. Willing and available to work rotating 24×7 shifts and out-of-hours... workaround. Perform performance troubleshooting using standard OS and Azure diagnostic tools. AI agent development
Systems Engineer
Company: Altera Digital Health |

Location: Pune, Maharashtra - Baroda, Madhya Pradesh, India

| Salary: unspecified | Date posted: 07 Oct 2026
working to SLAs in a ticket-driven support environment. Willing and available to work rotating 24×7 shifts and out-of-hours... workaround. Perform performance troubleshooting using standard OS and Azure diagnostic tools. AI agent development
Sr Associate Support Engineer, Adaptive Planning Ai, Ml & Platform Operations
Company: Workday |

Location: Pune, Maharashtra, India

| Salary: unspecified | Date posted: 24 Sep 2026
's digital experience, AI/ML platform, and Agent Factory initiative—our internal engine that builds, trains, and deploys..., customer-facing role, you will manage a ticket queue of cases with varying complexity specifically for Adaptive Planning
Support Analyst
Company: EXL Service |

Location: Pune, Maharashtra, India

| Salary: unspecified | Date posted: 09 Sep 2026
, EC2) in a data engineering context. Experience using ServiceNow or similar ITSM platforms for ticket logging, triage...; disciplined in following runbooks, SOPs, and escalation protocols. Clear and concise written communication for ticket
Dem Analyst
Company: 富士通株式会社 |

Location: Pune, Maharashtra, India

| Salary: unspecified | Date posted: 29 Aug 2026
performance data, such as ticket analysis, to understand the breadth and impact of the issue. You will oversee the implementation... cases through the integration of DEM technologies with the virtual agent Decreased MTTR of Fujitsu managed services resolver
Azure Admin
Company: Diverse Lynx |

Location: Pune, Maharashtra, India

| Salary: unspecified | Date posted: 01 Aug 2026
issues like RDP/SSH failures, agent errors, or high resource usage.- Monitor Azure Backup jobs and Recovery Services Vaults..., and unused NICs and perform cleanup actions - Maintain accurate ticket notes, shift handover documents, and SOP updates
Senior Manager, Customer Experience
Company: QAD |

Location: Pune, Maharashtra, India

| Salary: unspecified | Date posted: 28 Jul 2026
the context, relationships, and governed rules that allow an agent to reason correctly. ERA - QAD's Enterprise Resource... Allocation platform - is the domain intelligence layer that sits between any ERP and any AI agent. It encodes what manufacturing