Ticket Agent jobs in mumbai India
9 ticket agent jobs found in mumbai: showing 1 - 9
Team Lead - Service Delivery
Company: CoinDCX |
. AI-Augmented Operations Management Monitor real-time queue health, agent utilisation, and SLA thresholds through AI-powered... and take-profit non triggers - are routed to the right seniority level immediately, and that no agent is either overloadedLocation: Mumbai, Maharashtra, India
| Salary: unspecified | Date posted: 24 Sep 2026
Technical Manager - Zendesk ( 6 Months Contractual Role)
Company: Nielsen |
Zendesk AI Agents (Bots) to increase self-service resolution rates for Tier-1 inquiries. Agent Copilot & Productivity...: Architect and fine-tune Zendesk Copilot (Auto-Assist workflows, real-time ticket summarization, and suggested next actionsLocation: Mumbai, Maharashtra, India
| Salary: unspecified | Date posted: 20 Sep 2026
It Systems Analyst
Company: nVent |
: “Not applicable” updates Stuck or missing patch states Windows Update agent and registry conflicts Support security- and CVE-driven... environments Soft Skills Structured troubleshooting mindset Clear and concise ticket communication OperationalLocation: Mumbai, Maharashtra, India
| Salary: unspecified | Date posted: 19 Sep 2026
Agm - Business Transformation Lead (service)
Company: Vodafone Idea |
portfolio (triage, agent assist, summarization, knowledge retrieval, automation) and deliver measurable operational impact. Run... adherence, ticket aging, repeat calls, escalations, cost-to-serve) and track impact. Ensure governance, auditabilityLocation: Mumbai, Maharashtra, India
| Salary: unspecified | Date posted: 17 Sep 2026
Application Support Analyst Ii
Company: Duck Creek Technologies |
-on ticket work, demonstrating quality, ownership, and resolution pace. They handle day-to-day items submitted through the.... Overall, the Application Support Analyst provides the backbone of the Loss Control support team’s technical ticket resolutionLocation: Mumbai, Maharashtra, India
| Salary: unspecified | Date posted: 02 Sep 2026
Application Support Analyst Ii
Company: Duck Creek Technologies |
-on ticket work, demonstrating quality, ownership, and resolution pace. They handle day-to-day items submitted through the.... Overall, the Application Support Analyst provides the backbone of the Loss Control support team’s technical ticket resolutionLocation: Mumbai, Maharashtra, India
| Salary: unspecified | Date posted: 01 Sep 2026
Tools & Automation Engineer
Company: Larsen & Toubro |
, operational efficiency, event intelligence, automated ticket lifecycle management, auto-remediation, and AIOps capabilities... correlation, suppression, enrichment, and intelligent alerting workflows. Define ticket lifecycle workflows and SLA managementLocation: Powai, Maharashtra, India
| Salary: unspecified | Date posted: 20 Jul 2026
Contact Center Technology Engineer
Company: Priceline.com |
that depend on stable technology platforms to facilitate customer interactions and agent transaction processing. Seek..., Operations, and technology teams across the organization globally to deliver better customer experience and agent experienceLocation: Mumbai, Maharashtra, India
| Salary: unspecified | Date posted: 10 Jul 2026
Senior Ai Engineer
Company: AMINA Bank |
, retrieval-augmented generation, prompt orchestration, tool use, and agent frameworks. Build reliable integrations... solutions iteratively based on real usage and business feedback. Your golden ticket to the AMINA team: Required experience