Ticket Agent jobs in mumbai India
7 ticket agent jobs found in mumbai: showing 1 - 7
Senior Manager/ Manager - Process Excellence
Company: CoinDCX |
and how they get fixed for good, not just how a single ticket gets resolved. This is a high-impact role that sits at the intersection... to closure Own RCA cycle time as a core performance metric, and drive down repeat contacts tied to process, not agent, causesLocation: Mumbai, Maharashtra, India
| Salary: unspecified | Date posted: 15 Oct 2026
Senior Servicenow Ai Developer For Itsm - Full-remote - Contractor In Usd
Company: Be Consultancy Group BV |
Management, Service Catalog, Platform Analytics, Predictive Intelligence and Virtual Agent; Build and maintain ServiceNow..., orchestration and intelligent ticket handling to improve efficiency, user experience and service quality; Implement and optimizeLocation: Mumbai, Maharashtra, India
| Salary: unspecified | Date posted: 13 Oct 2026
Zendesk Developer ( 6 Months Contractual Role)
Company: Nielsen |
Zendesk AI Agents (Bots) to increase self-service resolution rates for Tier-1 inquiries. Agent Copilot & Productivity...: Architect and fine-tune Zendesk Copilot (Auto-Assist workflows, real-time ticket summarization, and suggested next actionsLocation: Mumbai, Maharashtra, India
| Salary: unspecified | Date posted: 07 Oct 2026
Lead Administrator L1
Company: Wipro Digital |
ticket resolution. ͏ ͏ ServiceNow Developer (ITSM + Employee center+ Virtual agent+ Integration+ Automation... agent+ Integration+ Automation To be successful in this role, you should have: At least 6+ years of experienceLocation: Mumbai, Maharashtra, India
| Salary: unspecified | Date posted: 28 Sep 2026
Team Lead - Service Delivery
Company: CoinDCX |
. AI-Augmented Operations Management Monitor real-time queue health, agent utilisation, and SLA thresholds through AI-powered... and take-profit non triggers - are routed to the right seniority level immediately, and that no agent is either overloadedLocation: Mumbai, Maharashtra, India
| Salary: unspecified | Date posted: 24 Sep 2026
It Systems Analyst
Company: nVent |
: “Not applicable” updates Stuck or missing patch states Windows Update agent and registry conflicts Support security- and CVE-driven... environments Soft Skills Structured troubleshooting mindset Clear and concise ticket communication OperationalLocation: Mumbai, Maharashtra, India
| Salary: unspecified | Date posted: 19 Sep 2026
Application Support Analyst Ii
Company: Duck Creek Technologies |
-on ticket work, demonstrating quality, ownership, and resolution pace. They handle day-to-day items submitted through the.... Overall, the Application Support Analyst provides the backbone of the Loss Control support team’s technical ticket resolution