Ticket Agent jobs in bangalore India
27 ticket agent jobs found in bangalore: showing 1 - 27
Assortsmart - Senior Ai Success Consultant
Company: Impact Analytics |
delivery, ticket triage & SLA adherence, and mentorship of junior consultants. You are the bridge between planners and Impact... enhancements Customer Communication & SLA Management Own daily/weekly ticket updates to customer planners and IT teams HostLocation: Bangalore, Karnataka, India
| Salary: unspecified | Date posted: 06 Jun 2026
Enterprise Solutions Engineer
Company: Ultimate Kronos Group |
cases (e.g., predicting customer support ticket volume) under guidance from senior engineers. 3\. Product Execution... (LLMs), prompt engineering, and Retrieval-Augmented Generation (RAG). Exposure to agent frameworks (e.g., LangChainLocation: Bangalore, Karnataka, India
| Salary: unspecified | Date posted: 06 Jun 2026
Consultant, Global Analytics
Company: Concentrix |
internal workflows across CX, support, and operations teams to identify automation candidates using AI Agents. Agent Building... & Deployment: Design, configure, and deploy AI agents using Agent Builder - defining triggers, actions, and decision logicLocation: Bangalore, Karnataka, India
| Salary: unspecified | Date posted: 03 Jun 2026
Senior Software Engineer, Ai Enablement
Company: Fortive |
, minimum viable solutions (MVS), and demonstrable ROI models. Implement solutions using LLMs, agent frameworks, workflow... Skills Experience with intelligent automation for document processing, ticket triage, or reporting. Prompt engineeringLocation: Bangalore, Karnataka, India
| Salary: unspecified | Date posted: 02 Jun 2026
Associate Manager Infrastructure Services
Company: DXC Technology |
using Oracle Enterprise Manager(OEM) - Agent installation, DATABASE discovery, Database alert configuration. Setup various... ticket with oracle. Experience in various database refresh procedures - Database cloning and Data pump export/import GoodLocation: Bangalore, Karnataka, India
| Salary: unspecified | Date posted: 30 May 2026
Product Support Manager
Company: AirAsia |
and maintain support dashboards that provide real-time and trending visibility into ticket volumes, issue categories, resolution... times, and agent performance. Conduct monthly support reviews and quarterly business reviews (QBRs) with stakeholdersLocation: Bangalore, Karnataka, India
| Salary: unspecified | Date posted: 29 May 2026
Panel Support – Zendesk Administrator
Company: M3 |
. Analyze ticket trends, SLA performance, CSAT, and agent productivity. Share insights and recommendations with stakeholders..., and maintain Zendesk modules including Support, Guide, Explore, and Talk/Chat Manage ticket forms, triggers, automations, macrosLocation: Bangalore, Karnataka, India
| Salary: unspecified | Date posted: 28 May 2026
Panel Support – Zendesk Administrator
Company: M3 USA Corporation |
. Analyze ticket trends, SLA performance, CSAT, and agent productivity. Share insights and recommendations with stakeholders..., and maintain Zendesk modules including Support, Guide, Explore, and Talk/Chat Manage ticket forms, triggers, automations, macrosLocation: Bangalore, Karnataka, India
| Salary: unspecified | Date posted: 28 May 2026
Software Engineer - Robot Navigation, Localization & Slam (universal Robots, Bangalore - India)
Company: Teradyne |
This is not a traditional support role. There is no ticket queue ownership or first-line customer support. This is an engineering role focused... Sensor fusion using lidar, 3D cameras, and odometry ROS (Robot Operating System) and navigation middleware Multi-agentLocation: Bangalore, Karnataka, India
| Salary: unspecified | Date posted: 18 May 2026
Senior Machine Learning Engineer
Company: Siemens |
"Pusher" Personality: You don't wait for a Jira ticket. You identify technical gaps and rally the team to solve them... to explaining the ROI of an AI agent to a stakeholder. · Resilience: You are comfortable with constructive debate and have theLocation: Bangalore, Karnataka, India
| Salary: unspecified | Date posted: 17 May 2026
Account Executive - Outbound
Company: Richpanel |
. You've displaced an incumbent (Zendesk, Gorgias, Kustomer, Intercom). You've closed 20+ agent deals. Requirements What Success... & Qualification: Run tight discovery. Disqualify early when needed. Demo & Value Selling: Tie features to outcomes — cost per ticketLocation: Bangalore, Karnataka, India
| Salary: unspecified | Date posted: 16 May 2026
Technical Consultant
Company: NTT Data |
of the problem is performed and documented in the problem ticket. Analyzes the impact of technical changes made to the... experience in management agent, redundancy concepts, remote console architecture, and products within the supported technicalLocation: Bangalore, Karnataka, India
| Salary: unspecified | Date posted: 15 May 2026
It Service Resolution Analyst
Company: Paychex |
support through emerging technologies. What You’ll Do Take live chat and ticket escalations from Level 1 IT Service... automation to enhance efficiency and scalability What We’re Looking For You don’t need “AI Agent development” alreadyLocation: Bangalore, Karnataka, India
| Salary: unspecified | Date posted: 07 May 2026
Staff Software Engineer
Company: Publicis Groupe |
objectives and key results. Multi-Agent Orchestration Layer — LangChain / LangGraph agent chains that autonomously gather data...-limit handling, cost governance, and fallback routing. Build and maintain multi-modal agent tool libraries: JIRA queryLocation: Bangalore, Karnataka, India
| Salary: unspecified | Date posted: 03 May 2026
Security Automation Engineer (soar Developer, Ai-, Playbook Development 5+ Years Exp)
Company: Barracuda Networks |
such as alert analysis, ticket generation, and incident summarization. Integrating and managing MCP servers and agent orchestration... API orchestration and automation pipelines. Exposure to MCP servers, agent frameworks, or similar orchestration systemsLocation: Bangalore, Karnataka, India
| Salary: unspecified | Date posted: 30 Apr 2026
Security Automation Engineer (soar Developer, Ai-, Playbook Development 5+ Years Exp)
Company: Barracuda Networks |
times. Leveraging LLMs and AI frameworks to automate repetitive SOC tasks such as alert analysis, ticket generation..., and incident summarization. Integrating and managing MCP servers and agent orchestration frameworks to enable scalable, modularLocation: Bangalore, Karnataka, India
| Salary: unspecified | Date posted: 29 Apr 2026
Production Control- Control-m Batch Monitoring
Company: Varite |
: Monitor Control-M for job failures, long-running jobs, not started jobs, and agent down alerts Track and proactively respond... by job owners Follow defined ticket handling processes and assign tickets to relevant teams as per guidelines Handle ad-hocLocation: Bangalore, Karnataka, India
| Salary: unspecified | Date posted: 29 Apr 2026
Plansmart - Ai Success Architect
Company: Impact Analytics |
, ticket triage & SLA adherence, and mentorship of junior consultants. You are the bridge between planners and Impact Analytics... for post go-live enhancement Customer Communication & SLA Management Own daily/weekly ticket updates to customer plannersLocation: Bangalore, Karnataka, India
| Salary: unspecified | Date posted: 20 Apr 2026
Pricesmart - Senior Ai Success Consultant
Company: Impact Analytics |
delivery, ticket triage & SLA adherence, and mentorship of junior consultants. You are the bridge between planners and Impact... Own daily/weekly ticket updates to customer planners and IT teams Host functional deep-dive sessions during QBR prepLocation: Bangalore, Karnataka, India
| Salary: unspecified | Date posted: 20 Apr 2026
Plansmart - Senior Ai Success Consultant
Company: Impact Analytics |
request delivery, ticket triage & SLA adherence, and mentorship of junior consultants. You are the bridge between planners... daily/weekly ticket updates to customer planners and IT teams ● Host functional deep-dive sessions during QBR prep (rootLocation: Bangalore, Karnataka, India
| Salary: unspecified | Date posted: 19 Apr 2026
Automation Lead (platform Automation & Innovation)
Company: NTT Data |
, stability, login delays, Wi-Fi/VPN issues, crashes) Implement experience scoring/XLAs and link improvements to ticket reduction..., Orchestration, CMDB alignment, Virtual Agent, Knowledge, Performance Analytics (where applicable) Build equivalent automationLocation: Bangalore, Karnataka, India
| Salary: unspecified | Date posted: 09 Apr 2026
Is-ai Success Architect
Company: Impact Analytics |
request delivery, ticket triage & SLA adherence, and mentorship of junior consultants. You are the bridge between planners...-live enhancements Customer Communication & SLA Management Own daily/weekly ticket updates to customer planners and ITLocation: Bangalore, Karnataka, India
| Salary: unspecified | Date posted: 04 Apr 2026
Is -associate Ai Success Consultant
Company: Impact Analytics |
Planning, Replenishment, Distribution Requirements Planning (DRP), and Inventory Management Solutions You own ticket triage..., and smooth daily operations of Impact Analytics' Agentic AI platform. What this role entails Ticket Triage & ResolutionLocation: Bangalore, Karnataka, India
| Salary: unspecified | Date posted: 04 Apr 2026
Is-senior Ai Success Consultant
Company: Impact Analytics |
request delivery, ticket triage & SLA adherence, and mentorship of junior consultants. You are the bridge between planners...-live enhancements Customer Communication & SLA Management Own daily/weekly ticket updates to customer planners and ITLocation: Bangalore, Karnataka, India
| Salary: unspecified | Date posted: 04 Apr 2026
Automation Lead (platform Automation & Innovation)
Company: NTT Data |
, stability, login delays, Wi-Fi/VPN issues, crashes) Implement experience scoring/XLAs and link improvements to ticket reduction..., Orchestration, CMDB alignment, Virtual Agent, Knowledge, Performance Analytics (where applicable) Build equivalent automationLocation: Bangalore, Karnataka, India
| Salary: unspecified | Date posted: 28 Mar 2026
Automation Lead (platform Automation & Innovation)
Company: NTT Data |
, stability, login delays, Wi-Fi/VPN issues, crashes) Implement experience scoring/XLAs and link improvements to ticket reduction..., Orchestration, CMDB alignment, Virtual Agent, Knowledge, Performance Analytics (where applicable) Build equivalent automationLocation: Bangalore, Karnataka, India
| Salary: unspecified | Date posted: 27 Mar 2026
Oracle Cloud Senior Supply Chain Functional Consultant
Company: Version 1 |
Communication: Provide timely updates on ticket progress and maintain clear documentation in ITSM tools. Collaboration: Work... Reports Experience of Oracle AI Agent implementation and support Experience working with other Oracle modules