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Ticket Agent jobs in India

141 ticket agent jobs found: showing 121 - 140

Global It Service Desk Agent (24*7 Support)
Company: Apex Group |

Location: Hyderabad, Telangana - Secunderabad, Telangana, India

| Salary: unspecified | Date posted: 08 Apr 2024
IT Service Desk Agent(24*7 Support) The Service Desk Agent is the first point of contact for the users who interact... Level 2 & 3 IT requests to the appropriate support and resolver groups. The Service Desk agent must have a good balance...
Global It Service Desk Agent (24*7 Support)
Company: Apex Group |

Location: Bangalore, Karnataka, India

| Salary: unspecified | Date posted: 08 Apr 2024
IT Service Desk Agent(24*7 Support) The Service Desk Agent is the first point of contact for the users who interact... Level 2 & 3 IT requests to the appropriate support and resolver groups. The Service Desk agent must have a good balance...
Global It Service Desk Agent (24*7 Support)
Company: Apex Group |

Location: Pune, Maharashtra, India

| Salary: unspecified | Date posted: 08 Apr 2024
Job Specification - ROL01 IT Service Desk Agent(24*7 Support) The Service Desk Agent is the first point... a timely fashion and escalate Level 2 & 3 IT requests to the appropriate support and resolver groups. The Service Desk agent...
Global It Service Desk Agent (24*7 Support)
Company: Apex Group |

Location: Bangalore, Karnataka, India

| Salary: unspecified | Date posted: 08 Apr 2024
IT Service Desk Agent(24*7 Support) The Service Desk Agent is the first point of contact for the users who interact... Level 2 & 3 IT requests to the appropriate support and resolver groups. The Service Desk agent must have a good balance...
Service Desk Manager (shift Manager)
Company: Apex Group |

Location: Pune, Maharashtra, India

| Salary: unspecified | Date posted: 08 Apr 2024
of the service desk and driving continual improvement processes. Lead the Service Desk Agent team. Train, coach and mentor... is maintained throughout the lifecycle of an IT ticket. Support and participate in the Change Management process. Provide regular...
Global It Service Desk Agent (24*7 Support)
Company: Apex Group |

Location: Bangalore, Karnataka, India

| Salary: unspecified | Date posted: 08 Apr 2024
Job Specification - ROL01 IT Service Desk Agent(24*7 Support) The Service Desk Agent is the first point... a timely fashion and escalate Level 2 & 3 IT requests to the appropriate support and resolver groups. The Service Desk agent...
Associate Consultant
Company: HCLTech |

Location: Noida, Uttar Pradesh, India

| Salary: unspecified | Date posted: 08 Apr 2024
knowledge on both UNIX and Windows scripting to prepare scripts for agent upgrade and deploy using industry standard tools... of ticket volume and time are met for the team. (2.) To provide support for on call escalations orL3 level support and doing...
Global It Service Desk Agent (24*7 Support)
Company: Apex Group |

Location: Bangalore, Karnataka, India

| Salary: unspecified | Date posted: 08 Apr 2024
IT Service Desk Agent(24*7 Support) The Service Desk Agent is the first point of contact for the users who interact... Level 2 & 3 IT requests to the appropriate support and resolver groups. The Service Desk agent must have a good balance...
Global It Service Desk Agent (24*7 Support)
Company: Apex Group |

Location: Pune, Maharashtra, India

| Salary: unspecified | Date posted: 08 Apr 2024
IT Service Desk Agent(24*7 Support) The Service Desk Agent is the first point of contact for the users who interact... Level 2 & 3 IT requests to the appropriate support and resolver groups. The Service Desk agent must have a good balance...
Service Desk Manager (shift Manager)
Company: Apex Group |

Location: Pune, Maharashtra, India

| Salary: unspecified | Date posted: 08 Apr 2024
of the service desk and driving continual improvement processes. Lead the Service Desk Agent team. Train, coach and mentor... is maintained throughout the lifecycle of an IT ticket. Support and participate in the Change Management process. Provide regular...
Associate Consultant
Company: HCLTech |

Location: Noida, Uttar Pradesh, India

| Salary: unspecified | Date posted: 08 Apr 2024
. Good understanding of networking protocols Basic knowledge on both UNIX and Windows scripting to prepare scripts for agent....) To independently resolve tickets and esnure that the agreed SLA of ticket volume and time are met for the team. (2.) To provide support...
Pd - Customer Care
Company: Genpact |

Location: Gurgaon, Haryana, India

| Salary: unspecified | Date posted: 05 Apr 2024
is needed Monitor Oracle ticket queues and assign tickets to agents to work Trouble shooting using their technical knowledge & time... as work comes in Monitor excessive calls on the same topic Forecast customer demands based on call reason volume Agent...
Pa - Voice
Company: Genpact |

Location: Gurgaon, Haryana, India

| Salary: unspecified | Date posted: 04 Apr 2024
is needed Monitor Oracle ticket queues and assign tickets to agents to work Trouble shooting using their technical knowledge & time... as work comes in Monitor excessive calls on the same topic Forecast customer demands based on call reason volume Agent...
Bi-lingual Technical Translation Specialist (jp), Support Engineering
Company: Amazon |

Location: Bangalore, Karnataka, India

| Salary: unspecified | Date posted: 04 Apr 2024
. ● reviewing the Japanese language quality of internal communications within our support ticket system. ● delivering Japanese... or an agent - Experience creating external technical documentation - Live translation and interpretation between English...
Zendesk Specialist- Mumbai/bangalore
Company: Nielsen |

Location: Mumbai, Maharashtra, India

| Salary: unspecified | Date posted: 27 Mar 2024
performance and meet evolving needs. This includes managing business rules, agent groups, ticket routing, integrations...
Dialer Engineer - Ahmedabad
Company: Elision Technologies Pvt. Ltd |

Location: Ahmedabad, Gujarat, India

| Salary: Rs.900000 per year | Date posted: 22 Mar 2024
and onboarding process for this job profile Support Experience with Asterisk, Vicidial Based on ticket counts resolved based on time... spent per ticket responsiveness to daily tasks proactive attitude attendance schedule Project/Department Head Comments HR...
Process Design, Associate Manager - Payments
Company: PhonePe |

Location: Bangalore, Karnataka, India

| Salary: unspecified | Date posted: 21 Mar 2024
strategy teams on creating tools for quick ticket resolution, better agent and bot performance an an overall end to end smooth...
Associate Consultant
Company: HCLTech |

Location: Chennai, Tamil Nadu, India

| Salary: unspecified | Date posted: 13 Mar 2024
performance, JavaScript error, page load timing, browser agent, Real user monitoring), coding (python, JScript, terraform) (1... agreed SLA of ticket volume and time are met for the team. (5.) To provide support for on call escalations orL3 level support...
Travel Consultant
Company: Shshshree HR Solution |

Location: Mumbai, Maharashtra, India

| Salary: unspecified | Date posted: 09 Mar 2024
Designation - CX Agent Joh Requirement Experience in B2B (Agency or Corporate) client management. Should ioe... do fo doueries Res onsible for timel ticket cancellation / Reissuance/ lssunace. with the hi hest level of customer service...
Pa - Voice
Company: Genpact |

Location: Gurgaon, Haryana, India

| Salary: unspecified | Date posted: 24 Feb 2024
is needed Monitor Oracle ticket queues and assign tickets to agents to work Trouble shooting using their technical knowledge & time... as work comes in Monitor excessive calls on the same topic Forecast customer demands based on call reason volume Agent...