Ticket Agent jobs in India
108 ticket agent jobs found: showing 1 - 50
Senior Analyst - English, Arabic, Microsoft Windows
Company: HCLTech |
Madurai, Tamil Nadu Job Summary Service Desk Language Agent Role code: SD Language L1 | Level 1 | Service Desk Services... CET) Delivery centre Per language cohort - see Role Notes Languages BMC Helix ITSM · BMC Helix DWP · Agent Workspace ROLELocation: India, India
| Salary: unspecified | Date posted: 27 Sep 2026
Senior Analyst - English, Arabic, Microsoft Windows
Company: HCLTech |
Madurai, Tamil Nadu Job Summary Service Desk Language Agent Role code: SD Language L1 | Level 1 | Service Desk Services... CET) Delivery centre Per language cohort - see Role Notes Languages BMC Helix ITSM · BMC Helix DWP · Agent Workspace ROLELocation: India, India
| Salary: unspecified | Date posted: 27 Sep 2026
Airline Ticketing Executive At Chennai Airport In Leading Airline
Company: Forex Global Services |
and taxes for each ticket. Skills Required for Ticketing Agent: Good Communication skills and basic mathematical skills... collection, verification, etc. for airlines. Responsibilities of Ticketing Agent: They are communicating with customersLocation: Chennai, Tamil Nadu, India
| Salary: unspecified | Date posted: 26 Sep 2026
Airline Ticketing Executive At Chennai Airport In Leading Airline
Company: Forex Global Services |
for each ticket. Skills Required for Ticketing Agent: Good Communication skills and basic mathematical skills. Having excellent... collection, verification, etc. for airlines. Responsibilities of Ticketing Agent: They are communicating with customersLocation: Chennai, Tamil Nadu, India
| Salary: unspecified | Date posted: 26 Sep 2026
Servicenow Itom
Company: Indus Infotech |
Intelligence AI Search Virtual Agent Now Assist exposure Runbook automation and infrastructure operations understanding... with stakeholder coordination Key Business Outcome Reduce manual effort improve automation accelerate ticket resolution improve changeLocation: India, India
| Salary: unspecified | Date posted: 26 Sep 2026
Senior Analyst - English, Arabic, Microsoft Windows
Company: HCLTech |
Madurai, Tamil Nadu Job Summary Service Desk Language Agent Role code: SD Language L1 | Level 1 | Service Desk Services... CET) Delivery centre Per language cohort - see Role Notes Languages BMC Helix ITSM · BMC Helix DWP · Agent Workspace ROLELocation: India, India
| Salary: unspecified | Date posted: 26 Sep 2026
Cisamrmfre- Sql Admin-jl4
Company: Infosys |
on experience of SQL Server upgradation and migration Sound knowledge of DB maintenance plans and SQL server agent jobs management... and migration Sound knowledge of DB maintenance plans and SQL server agent jobs management Hands on experience on SQL ServerLocation: Bangalore, Karnataka, India
| Salary: unspecified | Date posted: 26 Sep 2026
Senior Analyst - English, Arabic, Microsoft Windows
Company: HCLTech |
Madurai, Tamil Nadu Job Summary Service Desk Language Agent Role code: SD Language L1 | Level 1 | Service Desk Services... CET) Delivery centre Per language cohort - see Role Notes Languages BMC Helix ITSM · BMC Helix DWP · Agent Workspace ROLELocation: India, India
| Salary: unspecified | Date posted: 26 Sep 2026
Cisamrmfre- Sql Admin_ Jl3
Company: Infosys |
upgradation and migration Sound knowledge of DB maintenance plans and SQL server agent jobs management Hands on experience... and migration Sound knowledge of DB maintenance plans and SQL server agent jobs management Hands on experience on SQL ServerLocation: Bangalore, Karnataka, India
| Salary: unspecified | Date posted: 26 Sep 2026
Senior Analyst - English, Arabic, Microsoft Windows
Company: HCLTech |
Madurai, Tamil Nadu Job Summary Service Desk Language Agent Role code: SD Language L1 | Level 1 | Service Desk Services... CET) Delivery centre Per language cohort - see Role Notes Languages BMC Helix ITSM · BMC Helix DWP · Agent Workspace ROLELocation: India, India
| Salary: unspecified | Date posted: 26 Sep 2026
Travel Consultant - Sabre Gds (remote, Full-time)
Company: Fresh Prints |
for a full-time job within the month. Think of us as your personal talent agent - and good luck with the application! 😊... operations, or business and first-class travel who enjoys detailed, process-driven work. Once a flight ticket has been issuedLocation: India, India
| Salary: unspecified | Date posted: 25 Sep 2026
Hr Shared Services Specialist (temp)
Company: Waters |
agent or Knowledge Base could not resolve. This is a volume-driven role: breadth of case type across the full employee... for review before publication Use Now Assist copilot tools to draft standard communications, summarise ticket requestsLocation: Bangalore, Karnataka, India
| Salary: unspecified | Date posted: 25 Sep 2026
Hr Shared Services Specialist (temp)
Company: Waters |
agent or Knowledge Base could not resolve. This is a volume-driven role: breadth of case type across the full employee... for review before publication Use Now Assist copilot tools to draft standard communications, summarise ticket requestsLocation: Bangalore, Karnataka, India
| Salary: unspecified | Date posted: 25 Sep 2026
Hr Shared Services Specialist (temp)
Company: Waters |
agent or Knowledge Base could not resolve. This is a volume-driven role: breadth of case type across the full employee... for review before publication Use Now Assist copilot tools to draft standard communications, summarise ticket requestsLocation: Bangalore, Karnataka, India
| Salary: unspecified | Date posted: 25 Sep 2026
Hr Shared Services Specialist (temp)
Company: Waters |
agent or Knowledge Base could not resolve. This is a volume-driven role: breadth of case type across the full employee... for review before publication Use Now Assist copilot tools to draft standard communications, summarise ticket requestsLocation: Bangalore, Karnataka, India
| Salary: unspecified | Date posted: 24 Sep 2026
Hr Shared Services Specialist (temp)
Company: Waters |
agent or Knowledge Base could not resolve. This is a volume-driven role: breadth of case type across the full employee... for review before publication Use Now Assist copilot tools to draft standard communications, summarise ticket requestsLocation: Bangalore, Karnataka, India
| Salary: unspecified | Date posted: 24 Sep 2026
Senior Specialist - Architecture
Company: LTM |
Predictive Intelligence AI Search Virtual Agent Now Assist exposure Runbook automation and infrastructure operations... with stakeholder coordination Key Business Outcome Reduce manual effort improve automation accelerate ticket resolution improveLocation: Bangalore, Karnataka, India
| Salary: unspecified | Date posted: 24 Sep 2026
Team Lead - Service Delivery
Company: CoinDCX |
. AI-Augmented Operations Management Monitor real-time queue health, agent utilisation, and SLA thresholds through AI-powered... and take-profit non triggers - are routed to the right seniority level immediately, and that no agent is either overloadedLocation: Mumbai, Maharashtra, India
| Salary: unspecified | Date posted: 24 Sep 2026
Conversational Ai Chatbot Developer
Company: Kastech |
strategy toward autonomous agent frameworks. The ideal candidate possesses a deep technical background in the Microsoft..., mobile, and messaging channels. Live Chat and Case Management: Build seamless escalation protocols, including live agentLocation: India, India
| Salary: unspecified | Date posted: 24 Sep 2026
Hr Shared Services Specialist (temp)
Company: Waters |
of contact for employees and managers whose issues the virtual agent or Knowledge Base could not resolve, this is a volume-driven... publication Use Now Assist copilot tools to draft standard communications, summarise ticket requests, and maintain throughputLocation: Bangalore, Karnataka, India
| Salary: unspecified | Date posted: 24 Sep 2026
Sap Project Program Associate Director
Company: NTT Data |
all things related to Operational Sustainment and Ticket resolutions - Actively engage with NTT leadership team onshore to help... - Adept at identifying and spearheading automation and AI agent centric mundane activities/processes - Lead weekly, monthlyLocation: Hyderabad, Telangana, India
| Salary: unspecified | Date posted: 24 Sep 2026
Sr Associate Support Engineer, Adaptive Planning Ai, Ml & Platform Operations
Company: Workday |
's digital experience, AI/ML platform, and Agent Factory initiative—our internal engine that builds, trains, and deploys..., customer-facing role, you will manage a ticket queue of cases with varying complexity specifically for Adaptive PlanningLocation: Pune, Maharashtra, India
| Salary: unspecified | Date posted: 24 Sep 2026
Lead - Sd Management
Company: Sutherland |
workforce monitoring, service level compliance, and active agent coaching to foster a high-performance service environment.... Key Responsibilities Queue & Service Level Management: Actively monitor real-time call queues, abandon rates, and ticketLocation: Chennai, Tamil Nadu, India
| Salary: unspecified | Date posted: 23 Sep 2026
Sap Project Program Associate Director
Company: NTT Data |
all things related to Operational Sustainment and Ticket resolutions - Actively engage with NTT leadership team onshore to help... - Adept at identifying and spearheading automation and AI agent centric mundane activities/processes - Lead weekly, monthlyLocation: Hyderabad, Telangana, India
| Salary: unspecified | Date posted: 23 Sep 2026
Analyst (support & Operations)
Company: HCLTech |
Job Summary JD for the role: Service Desk Agent will provide day to day IT support, receive inbound calls, answer questions... to ensure operational consistency across all shifts. rnrnService Desk Agent provides Break Fix, fault diagnosis and resolutionLocation: India, India
| Salary: unspecified | Date posted: 23 Sep 2026
Senior Automation Engineer - Dynatrace
Company: Rackspace Technology |
technologies. Proven experience analyzing Incident/Service Request/Problem ticket data to identify repetitive operational... or AI-agent based IT operations. Understanding of SLI/SLO, error budgets and SRE practices. Experience developing automationLocation: India, India
| Salary: unspecified | Date posted: 22 Sep 2026
Senior Analyst - English, Arabic, Microsoft Windows
Company: HCLTech |
Noida, Uttar Pradesh Job Summary The Senior Service Desk Agent serves as the primary point of contact for end-user IT... support while providing advanced troubleshooting, ticket management, and operational guidance to the Service Desk team. TheLocation: India, India
| Salary: unspecified | Date posted: 22 Sep 2026
Lead Devops Engineer
Company: London Stock Exchange Group |
and AI-driven automation to enhance our DevOps pipelines, including intelligent ticket triage, automated incident response, and self... systems Familiarity with LLM APIs (OpenAI, Anthropic Claude, Azure OpenAI) and prompt engineering Experience with agentLocation: India, India
| Salary: unspecified | Date posted: 21 Sep 2026
Technical Manager - Zendesk ( 6 Months Contractual Role)
Company: Nielsen |
Zendesk AI Agents (Bots) to increase self-service resolution rates for Tier-1 inquiries. Agent Copilot & Productivity...: Architect and fine-tune Zendesk Copilot (Auto-Assist workflows, real-time ticket summarization, and suggested next actionsLocation: Mumbai, Maharashtra, India
| Salary: unspecified | Date posted: 20 Sep 2026
It Systems Analyst
Company: nVent |
: “Not applicable” updates Stuck or missing patch states Windows Update agent and registry conflicts Support security- and CVE-driven... environments Soft Skills Structured troubleshooting mindset Clear and concise ticket communication OperationalLocation: Mumbai, Maharashtra, India
| Salary: unspecified | Date posted: 19 Sep 2026
Sap Project Program Associate Director
Company: NTT Data |
all things related to Operational Sustainment and Ticket resolutions - Actively engage with NTT leadership team onshore to help... - Adept at identifying and spearheading automation and AI agent centric mundane activities/processes - Lead weekly, monthlyLocation: Hyderabad, Telangana, India
| Salary: unspecified | Date posted: 18 Sep 2026
Senior Administrator - English, Arabic, Microsoft Windows
Company: HCLTech |
, Microsoft Windows Others, Metro Manila Job Summary An L2 Service Desk Agent provides intermediate technical support...: Tier 2 (Intermediate)Core Focus: In-depth troubleshooting, root cause analysis, and ticket resolution within Service LevelLocation: India, India
| Salary: unspecified | Date posted: 18 Sep 2026
Associate Product Support Specialist
Company: Eurofins |
and discipline in maintaining ticket evidence and knowledge records. Python, SQL, scripting, monitoring or log-analysis knowledge... is an advantage but not mandatory for the agent role.Location: Bangalore, Karnataka, India
| Salary: unspecified | Date posted: 17 Sep 2026
Principal - Solution Engineering
Company: Freshworks |
AI as a practical accelerator: self-service, ticket deflection, agent assist, knowledge discovery, and automation. Equip our two... in service management - self-service, agent assist, automation, knowledge, and ticket deflection. Experience creating demosLocation: Chennai, Tamil Nadu, India
| Salary: unspecified | Date posted: 17 Sep 2026
Principal - Solution Engineering
Company: Freshworks |
AI as a practical accelerator: self-service, ticket deflection, agent assist, knowledge discovery, and automation. Equip our two... in service management — self-service, agent assist, automation, knowledge, and ticket deflection. Experience creating demosLocation: Bangalore, Karnataka, India
| Salary: unspecified | Date posted: 17 Sep 2026
Principal - Solution Engineering
Company: Freshworks |
AI as a practical accelerator: self-service, ticket deflection, agent assist, knowledge discovery, and automation. Equip our two... in service management - self-service, agent assist, automation, knowledge, and ticket deflection. Experience creating demosLocation: Bangalore, Karnataka, India
| Salary: unspecified | Date posted: 17 Sep 2026
Principal - Solution Engineering
Company: Freshworks |
AI as a practical accelerator: self-service, ticket deflection, agent assist, knowledge discovery, and automation. Equip our two... in service management — self-service, agent assist, automation, knowledge, and ticket deflection. Experience creating demosLocation: Chennai, Tamil Nadu, India
| Salary: unspecified | Date posted: 17 Sep 2026
Associate Product Support Specialist
Company: Eurofins |
and discipline in maintaining ticket evidence and knowledge records. Python, SQL, scripting, monitoring or log-analysis knowledge... is an advantage but not mandatory for the agent role. By clicking the link above or any third-party link within this postingLocation: Bangalore, Karnataka, India
| Salary: unspecified | Date posted: 17 Sep 2026
Agm - Business Transformation Lead (service)
Company: Vodafone Idea |
portfolio (triage, agent assist, summarization, knowledge retrieval, automation) and deliver measurable operational impact. Run... adherence, ticket aging, repeat calls, escalations, cost-to-serve) and track impact. Ensure governance, auditabilityLocation: Mumbai, Maharashtra, India
| Salary: unspecified | Date posted: 17 Sep 2026
Administrator (support & Operations)
Company: HCLTech |
Job Summary The Deskside Support Agent is responsible for providing onsite and remote technical support to end users, ensuring... updates to end users on ticket status and resolution progress. Workplace Technology Support Support Microsoft 365Location: India, India
| Salary: unspecified | Date posted: 17 Sep 2026
Product Security Engineer
Company: Rocketlane |
execution in agent tooling, unauthenticated internal endpoints) Have found and driven the fix for real vulnerabilities before.... We need someone who thinks like an attacker, not just someone who runs a scanner and files a ticket Cloud and infrastructureLocation: Chennai, Tamil Nadu, India
| Salary: unspecified | Date posted: 16 Sep 2026
Lead Automation Engineer
Company: Eli Lilly |
. Document each codified runbook clearly enough that another engineer, or an agent, can execute or extend it without relying... between what ran and what should run differently next time. Support ticket volume and shift flexibility as operational demand requiresLocation: Hyderabad, Telangana, India
| Salary: unspecified | Date posted: 16 Sep 2026
Principal Automation Developer
Company: TTEC |
About the Role TTEC is scaling its Automation & AI portfolio to move beyond manual, ticket-by-ticket process work... the multi-agent systems, integrations, and evaluation rigor needed to deploy AI agents safely and at scale across TTECLocation: Hyderabad, Telangana, India
| Salary: unspecified | Date posted: 16 Sep 2026
Industry Principal I
Company: HCLTech |
/self-service targets, skill-based routing and Virtual Agent deflection, packaging them into SKUs with XLA-based SLAs.... Partner with the Workplace technical leads to prioritize automation (Virtual Agent, Flow Designer, RPA) that lifts firstLocation: India, India
| Salary: unspecified | Date posted: 16 Sep 2026
Senior Administrator - English, Arabic, Microsoft Windows
Company: HCLTech |
, Microsoft Windows Others, Metro Manila Job Summary An L2 Service Desk Agent provides intermediate technical support...: Tier 2 (Intermediate)Core Focus: In-depth troubleshooting, root cause analysis, and ticket resolution within Service LevelLocation: India, India
| Salary: unspecified | Date posted: 15 Sep 2026
Senior Analyst - English, Arabic, Microsoft Windows
Company: HCLTech |
Gautam Buddha Nagar, Uttar Pradesh Job Summary Service Desk Language Agent Role code: SD Language L1 | Level 1 | Service... · Agent Workspace ROLE PURPOSE Scope ref. Official local language of country served + English Annex 2 §4 · Attachment 2Location: India, India
| Salary: unspecified | Date posted: 15 Sep 2026
Senior Analyst - English, Arabic, Microsoft Windows
Company: HCLTech |
Gautam Buddha Nagar, Uttar Pradesh Job Summary Service Desk Language Agent Role code: SD Language L1 | Level 1 | Service... · Agent Workspace ROLE PURPOSE Scope ref. Official local language of country served + English Annex 2 §4 · Attachment 2Location: India, India
| Salary: unspecified | Date posted: 15 Sep 2026
Wordpress Developer
Company: MyAdvice |
existing 404-detection agent spec to also flag no-index/crawl discrepancies (pages unintentionally no-indexed, or indexed pages... that should be excluded). Log SEO/crawl findings the same way as other audits — dashboard entry plus a SiteFlow ticket for anything requiringLocation: Bangalore, Karnataka, India
| Salary: unspecified | Date posted: 14 Sep 2026
Customer Support Ai Task Author
Company: OpenTrain AI |
support scenarios that reflect the ambiguity and operational detail of real customer issues. Each task should give an AI agent..., resolution paths, and escalation criteria Set up task environments with ticket queues, account configurations, runbooksLocation: India, India
| Salary: unspecified | Date posted: 14 Sep 2026
Senior Analyst - English, Arabic, Microsoft Windows
Company: HCLTech |
Gautam Buddha Nagar, Uttar Pradesh Job Summary Service Desk Language Agent Role code: SD Language L1 | Level 1 | Service... · Agent Workspace ROLE PURPOSE Scope ref. Official local language of country served + English Annex 2 §4 · Attachment 2