Ticket Agent jobs in haryana state India
11 ticket agent jobs found in haryana state: showing 1 - 11
Pd - Customer Care
Company: Genpact |
is needed · Monitor Oracle ticket queues and assign tickets to agents to work · Trouble shooting using their technical knowledge & time... reason volume · Agent scripting review/maintenance · Determine how we can better train our associates to drive down the...Location: Gurgaon, Haryana, India
| Salary: unspecified | Date posted: 08 May 2024
Pa - Voice
Company: Genpact |
associates . Identify through group chat/floor walking when intervention is needed . Monitor Oracle ticket queues and assign... calls on the same topic . Forecast customer demands based on call reason volume . Agent scripting review/maintenance...Location: Gurgaon, Haryana, India
| Salary: unspecified | Date posted: 29 Apr 2024
Pa - Voice
Company: Genpact |
associates Identify through group chat/floor walking when intervention is needed Monitor Oracle ticket queues and assign... calls on the same topic Forecast customer demands based on call reason volume Agent scripting review/maintenance...Location: Gurgaon, Haryana, India
| Salary: unspecified | Date posted: 24 Apr 2024
Ticket Agent
Company: Master Infotech |
Job Location - Panchkula , sector 20 You will be offering a support system for agents and customers . This will mostly be B-2-B service. Core Qualifications Comprehensive experience with handling multiple booking issues Proficient in common...Location: Panchkula, Haryana, India
| Salary: unspecified | Date posted: 24 Apr 2024
Pd - Customer Care
Company: Genpact |
associates . Identify through group chat/floor walking when intervention is needed . Monitor Oracle ticket queues and assign... calls on the same topic . Forecast customer demands based on call reason volume . Agent scripting review/maintenance...Location: Gurgaon, Haryana, India
| Salary: unspecified | Date posted: 12 Apr 2024
Process Associate - Customer Care
Company: Genpact |
associates . Identify through group chat/floor walking when intervention is needed . Monitor Oracle ticket queues and assign... calls on the same topic . Forecast customer demands based on call reason volume . Agent scripting review/maintenance...Location: Gurgaon, Haryana, India
| Salary: unspecified | Date posted: 12 Apr 2024
Process Associate - Customer Care
Company: Genpact |
associates Identify through group chat/floor walking when intervention is needed Monitor Oracle ticket queues and assign... calls on the same topic Forecast customer demands based on call reason volume Agent scripting review/maintenance...Location: Gurgaon, Haryana, India
| Salary: unspecified | Date posted: 11 Apr 2024
Pd - Customer Care
Company: Genpact |
is needed Monitor Oracle ticket queues and assign tickets to agents to work Trouble shooting using their technical knowledge & time... as work comes in Monitor excessive calls on the same topic Forecast customer demands based on call reason volume Agent...Location: Gurgaon, Haryana, India
| Salary: unspecified | Date posted: 05 Apr 2024
Pa - Voice
Company: Genpact |
is needed Monitor Oracle ticket queues and assign tickets to agents to work Trouble shooting using their technical knowledge & time... as work comes in Monitor excessive calls on the same topic Forecast customer demands based on call reason volume Agent...Location: Gurgaon, Haryana, India
| Salary: unspecified | Date posted: 04 Apr 2024
Pa - Voice
Company: Genpact |
is needed Monitor Oracle ticket queues and assign tickets to agents to work Trouble shooting using their technical knowledge & time... as work comes in Monitor excessive calls on the same topic Forecast customer demands based on call reason volume Agent...Location: Gurgaon, Haryana, India
| Salary: unspecified | Date posted: 24 Feb 2024
L2 Support Engineer
Company: Netomy |
. Responsibilities In Depth understanding of Netomi systems - AI Studio, Backend Architecture, Agent Desk Integrations. Understanding... development lifecycle to learn the new system/feature. Responsible for resolving the ticket queue through Zendesk. Coordinating...