Ticket Agent jobs in India
141 ticket agent jobs found: showing 81 - 100
Associate Consultant
Company: HCLTech |
, and Kibana, with hands-on experience in configuration and optimization.Knowledge on integrating ELK agent with Kafka connector... of IT infrastructure and networking concepts. (1.) To independently resolve tickets and esnure that the agreed SLA of ticket...Location: Noida, Uttar Pradesh, India
| Salary: unspecified | Date posted: 17 Apr 2024
Senior Specialist
Company: HCLTech |
timing, browser agent, Real user monitoring), coding (python, JScript, terraform) (1.) To provide support for on call... escalations and doing root cause analysis of given issue (2.) To independently resolve tickets within agreed SLA of ticket volume...Location: Chennai, Tamil Nadu, India
| Salary: unspecified | Date posted: 17 Apr 2024
Senior Specialist
Company: HCLTech |
, Diagnose and remediate MECM agent issue in system/servers. Maintain the system complain as per the requirement through MECM... within agreed SLA of ticket volume and time (3.) To adhere to quality standards, regulatory requirements and company policies (4...Location: Bangalore, Karnataka, India
| Salary: unspecified | Date posted: 17 Apr 2024
Senior Specialist
Company: HCLTech |
Monitoring (pageview, Ajax requests, session performance, JavaScript error, page load timing, browser agent, Real user monitoring... issue (2.) To independently resolve tickets within agreed SLA of ticket volume and time (3.) To adhere to quality standards...Location: Chennai, Tamil Nadu, India
| Salary: unspecified | Date posted: 17 Apr 2024
Consultant
Company: HCLTech |
Experience with ServiceNow application configurations like Virtual Agent, Mobile App, ATF, Agent Workspace, Predictive... SLA of ticket volume and time are met for the team. (2.) To provide support for on call escalations orL3 level support...Location: Chennai, Tamil Nadu, India
| Salary: unspecified | Date posted: 17 Apr 2024
Associate Consultant
Company: HCLTech |
Monitoring (pageview, Ajax requests, session performance, JavaScript error, page load timing, browser agent, Real user monitoring...), coding (python, JScript, terraform) (1.) To independently resolve tickets and esnure that the agreed SLA of ticket volume...Location: Chennai, Tamil Nadu, India
| Salary: unspecified | Date posted: 17 Apr 2024
Associate Consultant
Company: HCLTech |
Experience in the new ServiceNow scoped applications, Virtual agent, Performance Analytics, ATF, Predictive Intelligence, Agent... SLA of ticket volume and time are met for the team. (2.) To provide support for on call escalations orL3 level support...Location: Chennai, Tamil Nadu, India
| Salary: unspecified | Date posted: 17 Apr 2024
Technical Specialist
Company: HCLTech |
Enabling Discovery Process, Probe Deployment Condfiguring Monitoring paramters, Adjust thresholds. Agent Onboarding... escalations and doing root cause analysis of given issue (2.) To independently resolve tickets within agreed SLA of ticket volume...Location: Chennai, Tamil Nadu, India
| Salary: unspecified | Date posted: 16 Apr 2024
Associate Consultant
Company: HCLTech |
Enabling Discovery Process, Probe Deployment Condfiguring Monitoring paramters, Adjust thresholds. Agent Onboarding... improvement plans. (4.) To independently resolve tickets and esnure that the agreed SLA of ticket volume and time are met for the...Location: Chennai, Tamil Nadu, India
| Salary: unspecified | Date posted: 16 Apr 2024
Technical Specialist
Company: HCLTech |
performance, JavaScript error, page load timing, browser agent, Real user monitoring), coding (python, JScript, terraform) (1... within agreed SLA of ticket volume and time (3.) To adhere to quality standards, regulatory requirements and company policies (4...Location: Chennai, Tamil Nadu, India
| Salary: unspecified | Date posted: 16 Apr 2024
Technical Lead
Company: HCLTech |
chat agent, service portals, API connectors and custom tables we created Must have basic scripting knowledge to update... root cause analysis of given issue (2.) To independently resolve tickets within agreed SLA of ticket volume and time (3...Location: Chennai, Tamil Nadu, India
| Salary: unspecified | Date posted: 16 Apr 2024
Consultant
Company: HCLTech |
setup Worked on the end-to-end setup, configuration of cloud assessment tool including both agent and agentless approach... plans. (4.) To independently resolve tickets and esnure that the agreed SLA of ticket volume and time are met for the team...Location: Noida, Uttar Pradesh, India
| Salary: unspecified | Date posted: 16 Apr 2024
Technical Specialist
Company: HCLTech |
, HA or DR build. 5. Should have exposure on configuration agent Plugin like SAP, ETL,MQ, DB, API etc. 6. Knowledge on TWA... (2.) To independently resolve tickets within agreed SLA of ticket volume and time (3.) To adhere to quality standards...Location: Chennai, Tamil Nadu, India
| Salary: unspecified | Date posted: 15 Apr 2024
Consultant
Company: HCLTech |
. Configuring the backups (Agent and Image based) for New built servers. Configuring the DB & log backup (SQL & Oracle) for new... agreed SLA of ticket volume and time are met for the team. (5.) To provide support for on call escalations orL3 level support...Location: Chennai, Tamil Nadu, India
| Salary: unspecified | Date posted: 15 Apr 2024
Associate Consultant
Company: HCLTech |
performance, JavaScript error, page load timing, browser agent, Real user monitoring), coding (python, JScript, terraform) (1... agreed SLA of ticket volume and time are met for the team. (5.) To provide support for on call escalations orL3 level support...Location: Chennai, Tamil Nadu, India
| Salary: unspecified | Date posted: 15 Apr 2024
Regional Head Geo
Company: Bajaj Allianz |
and targets around ticket size, product mix etc., track achievement and take corrective measures Track daily / weekly / monthly... mapping and track agent activation levels across different clusters and direct team to drive activation Identify and analyze...Location: Kolhapur, Maharashtra, India
| Salary: unspecified | Date posted: 15 Apr 2024
Group Manager
Company: HCLTech |
on Imaging Tickets Creation of OSD SOP/Run Books L1 Training to SD Agent/RDS Technical Requirements Required Skills... resolve tickets within agreed SLA of ticket volume and time (3.) To adhere to quality standards, regulatory requirements...Location: Bangalore, Karnataka, India
| Salary: unspecified | Date posted: 15 Apr 2024
Senior Specialist
Company: HCLTech |
Agent jobs creation and troubleshooting. Analysis of database landscape. SQL Server MS-DTC, DTS tools and Linked servers... of ticket volume and time (3.) To adhere to quality standards, regulatory requirements and company policies (4.) Work on value...Location: Noida, Uttar Pradesh, India
| Salary: unspecified | Date posted: 15 Apr 2024
Consultant
Company: HCLTech |
configuring and managing database activities such as backup/restore databases, creating SQL accounts, creating SQL agent....) To independently resolve tickets and esnure that the agreed SLA of ticket volume and time are met for the team. (2.) To provide support...Location: Noida, Uttar Pradesh, India
| Salary: unspecified | Date posted: 15 Apr 2024
Consultant
Company: HCLTech |
configuring and managing database activities such as backup/restore databases, creating SQL accounts, creating SQL agent....) To independently resolve tickets and esnure that the agreed SLA of ticket volume and time are met for the team. (2.) To provide support...