Ticket Agent jobs in India
141 ticket agent jobs found: showing 101 - 120
Consultant
Company: HCLTech |
configuring and managing database activities such as backup/restore databases, creating SQL accounts, creating SQL agent....) To independently resolve tickets and esnure that the agreed SLA of ticket volume and time are met for the team. (2.) To provide support...Location: Noida, Uttar Pradesh, India
| Salary: unspecified | Date posted: 14 Apr 2024
Consultant
Company: HCLTech |
configuring and managing database activities such as backup/restore databases, creating SQL accounts, creating SQL agent....) To independently resolve tickets and esnure that the agreed SLA of ticket volume and time are met for the team. (2.) To provide support...Location: Noida, Uttar Pradesh, India
| Salary: unspecified | Date posted: 14 Apr 2024
Technical Support Engineer-tier 2
Company: SSGServ |
JOB TITLE L2-Technical Support Engineer(US Process) JOB DESCRIPTION Ticket work o Each agent should close 12 tickets... to inspect/confirm issue on client-side o Outbound Ticket Callouts as needed (for supervised remote session or clarifying...Location: Bangalore, Karnataka, India
| Salary: unspecified | Date posted: 14 Apr 2024
Quality Assurance Analyst
Company: TransUnion |
Success organizations run effectively, efficiently. This role will be required to review agent calls and tickets to ensure... 30-35 Call\Chat Audits a week and 30-35 Ticket Audits per week. Perform additional Quality Tasks as needed. (Daily...Location: Bangalore, Karnataka, India
| Salary: unspecified | Date posted: 14 Apr 2024
Area Head Geo
Company: Bajaj Allianz |
and conduct informal and targeted reviews every month, to monitor key metrics and targets around ticket size, product mix... challenges / issues and propose effective solutions to tackle the same Conduct market mapping and track agent activation levels...Location: Kurnool, Andhra Pradesh, India
| Salary: unspecified | Date posted: 13 Apr 2024
Area Head Geo
Company: Bajaj Allianz |
and conduct informal and targeted reviews every month, to monitor key metrics and targets around ticket size, product mix... challenges / issues and propose effective solutions to tackle the same Conduct market mapping and track agent activation levels...Location: Tezpur, Assam, India
| Salary: unspecified | Date posted: 13 Apr 2024
Global It Service Desk Agent (24*7 Support)
Company: Apex Group |
IT Service Desk Agent(24*7 Support) The Service Desk Agent is the first point of contact for the users who interact... Level 2 & 3 IT requests to the appropriate support and resolver groups. The Service Desk agent must have a good balance...Location: Pune, Maharashtra, India
| Salary: unspecified | Date posted: 13 Apr 2024
Pd - Customer Care
Company: Genpact |
associates . Identify through group chat/floor walking when intervention is needed . Monitor Oracle ticket queues and assign... calls on the same topic . Forecast customer demands based on call reason volume . Agent scripting review/maintenance...Location: Gurgaon, Haryana, India
| Salary: unspecified | Date posted: 12 Apr 2024
Process Associate - Customer Care
Company: Genpact |
associates . Identify through group chat/floor walking when intervention is needed . Monitor Oracle ticket queues and assign... calls on the same topic . Forecast customer demands based on call reason volume . Agent scripting review/maintenance...Location: Gurgaon, Haryana, India
| Salary: unspecified | Date posted: 12 Apr 2024
Bi-lingual Technical Translation Specialist (jp), Support Engineering
Company: myGwork |
ticket system. delivering Japanese communication training to our support teams. translating notifications and announcements... job processes when needed Having a strong customer focus Preferred Qualifications Experience working as an engineer or an agent...Location: Bangalore, Karnataka, India
| Salary: unspecified | Date posted: 12 Apr 2024
Consultant
Company: HCLTech |
Architecture and related products especially HR Service Portal, Knowledge base, Case management, Virtual Agent, Document Management....) To independently resolve tickets and esnure that the agreed SLA of ticket volume and time are met for the team. (2.) To provide support...Location: Bangalore, Karnataka, India
| Salary: unspecified | Date posted: 12 Apr 2024
Technical Specialist
Company: HCLTech |
with ServiceNow application configurations like Virtual Agent, Mobile App, ATF, Agent Workspace, Predictive Intelligence, Service... cause analysis of given issue (2.) To independently resolve tickets within agreed SLA of ticket volume and time (3...Location: Bangalore, Karnataka, India
| Salary: unspecified | Date posted: 12 Apr 2024
Consultant
Company: HCLTech |
, Knowledge base, Case management, Virtual Agent, Document Management, Now Mobile App, Integration Hub Can support Business... agreed SLA of ticket volume and time are met for the team. (2.) To provide support for on call escalations orL3 level support...Location: Bangalore, Karnataka, India
| Salary: unspecified | Date posted: 11 Apr 2024
Reservations Ticketing Agent
Company: Paradise Tour and Travels |
Ticketing Agent at Paradise Tour and Travels located in New Delhi. As a Reservations Ticketing Agent, your main responsibilities... will include handling reservations, providing customer service, and processing ticket sales. You will also assist customers...Location: Delhi, India
| Salary: unspecified | Date posted: 11 Apr 2024
Global It Service Desk Agent (24*7 Support)
Company: Apex Group |
IT Service Desk Agent(24*7 Support) The Service Desk Agent is the first point of contact for the users who interact... Level 2 & 3 IT requests to the appropriate support and resolver groups. The Service Desk agent must have a good balance...Location: Hyderabad, Telangana - Secunderabad, Telangana, India
| Salary: unspecified | Date posted: 11 Apr 2024
Global It Service Desk Agent (24*7 Support)
Company: Apex Group |
IT Service Desk Agent(24*7 Support) The Service Desk Agent is the first point of contact for the users who interact... Level 2 & 3 IT requests to the appropriate support and resolver groups. The Service Desk agent must have a good balance...Location: Bangalore, Karnataka, India
| Salary: unspecified | Date posted: 11 Apr 2024
Global It Service Desk Agent (24*7 Support)
Company: Apex Group |
IT Service Desk Agent(24*7 Support) The Service Desk Agent is the first point of contact for the users who interact... Level 2 & 3 IT requests to the appropriate support and resolver groups. The Service Desk agent must have a good balance...Location: Hyderabad, Telangana - Secunderabad, Telangana, India
| Salary: unspecified | Date posted: 11 Apr 2024
Global It Service Desk Agent (24*7 Support)
Company: Apex Group |
IT Service Desk Agent(24*7 Support) The Service Desk Agent is the first point of contact for the users who interact... Level 2 & 3 IT requests to the appropriate support and resolver groups. The Service Desk agent must have a good balance...Location: Hyderabad, Telangana - Secunderabad, Telangana, India
| Salary: unspecified | Date posted: 11 Apr 2024
Process Associate - Customer Care
Company: Genpact |
associates Identify through group chat/floor walking when intervention is needed Monitor Oracle ticket queues and assign... calls on the same topic Forecast customer demands based on call reason volume Agent scripting review/maintenance...Location: Gurgaon, Haryana, India
| Salary: unspecified | Date posted: 11 Apr 2024
Global It Service Desk Agent (24*7 Support)
Company: Apex Group |
IT Service Desk Agent(24*7 Support) The Service Desk Agent is the first point of contact for the users who interact... Level 2 & 3 IT requests to the appropriate support and resolver groups. The Service Desk agent must have a good balance...