Ticket Agent jobs in hyderabad India
10 ticket agent jobs found in hyderabad: showing 1 - 10
Engineer, Global It Service Desk Lead
Company: Micron |
. Partner with resolver groups to improve ticket routing accuracy, increase first-level resolution, reduce escalations... that improve support effectiveness and employee experience. Drive knowledge management practices that improve both agentLocation: Hyderabad, Telangana, India
| Salary: unspecified | Date posted: 15 Oct 2026
Global It Service Desk - Team Lead
Company: AVEVA |
to Resolve (MTTR), CSAT, reopen rate, and ticket hygiene. Run daily standups and queue management; balance workload; ensure high...). Partner with the ServiceNow team to improve agent workspace, virtual agent, and request workflows; own deflection and selfLocation: Hyderabad, Telangana, India
| Salary: unspecified | Date posted: 13 Oct 2026
Associate Director - Service Desk Operations
Company: Eli Lilly |
) and how they apply to application stability and operational efficiency. Working knowledge of ITSM platforms such as ServiceNow — including ticket...-AI, virtual-agent, and AI chatbot tooling etc Experience running self-service, chat-deflection, and automation/agenticLocation: Hyderabad, Telangana, India
| Salary: unspecified | Date posted: 12 Oct 2026
Sap Project Program Associate Director
Company: NTT Data |
all things related to Operational Sustainment and Ticket resolutions - Actively engage with NTT leadership team onshore to help... - Adept at identifying and spearheading automation and AI agent centric mundane activities/processes - Lead weekly, monthlyLocation: Hyderabad, Telangana, India
| Salary: unspecified | Date posted: 24 Sep 2026
Sap Project Program Associate Director
Company: NTT Data |
all things related to Operational Sustainment and Ticket resolutions - Actively engage with NTT leadership team onshore to help... - Adept at identifying and spearheading automation and AI agent centric mundane activities/processes - Lead weekly, monthlyLocation: Hyderabad, Telangana, India
| Salary: unspecified | Date posted: 23 Sep 2026
Sap Project Program Associate Director
Company: NTT Data |
all things related to Operational Sustainment and Ticket resolutions - Actively engage with NTT leadership team onshore to help... - Adept at identifying and spearheading automation and AI agent centric mundane activities/processes - Lead weekly, monthlyLocation: Hyderabad, Telangana, India
| Salary: unspecified | Date posted: 18 Sep 2026
Lead Automation Engineer
Company: Eli Lilly |
. Document each codified runbook clearly enough that another engineer, or an agent, can execute or extend it without relying... between what ran and what should run differently next time. Support ticket volume and shift flexibility as operational demand requiresLocation: Hyderabad, Telangana, India
| Salary: unspecified | Date posted: 16 Sep 2026
Principal Automation Developer
Company: TTEC |
About the Role TTEC is scaling its Automation & AI portfolio to move beyond manual, ticket-by-ticket process work... the multi-agent systems, integrations, and evaluation rigor needed to deploy AI agents safely and at scale across TTECLocation: Hyderabad, Telangana, India
| Salary: unspecified | Date posted: 16 Sep 2026
Ai & Operations Specialist
Company: Recruise India Consulting |
efficiency, increase ticket deflection, and scale intelligent support capabilities across the organization. Key... ticket deflection. Workflow Automation Identify and implement flow and workflow automation using company-owned toolsLocation: Hyderabad, Telangana, India
| Salary: unspecified | Date posted: 02 Sep 2026
Product Manager — Ai Products
Company: BuzzBoard |
. Not AI features bolted onto a legacy product — the products are agent systems. Our products span multi-agent marketing content... process that treats agent behavior as a first-class design artifact. The role This is a Product Manager role for people who