Ticket Agent jobs in gurgaon India
6 ticket agent jobs found in gurgaon: showing 1 - 6
Pa - Voice
Company: Genpact |
associates . Identify through group chat/floor walking when intervention is needed . Monitor Oracle ticket queues and assign... calls on the same topic . Forecast customer demands based on call reason volume . Agent scripting review/maintenance...Location: Gurgaon, Haryana, India
| Salary: unspecified | Date posted: 29 Apr 2024
Pa - Voice
Company: Genpact |
associates Identify through group chat/floor walking when intervention is needed Monitor Oracle ticket queues and assign... calls on the same topic Forecast customer demands based on call reason volume Agent scripting review/maintenance...Location: Gurgaon, Haryana, India
| Salary: unspecified | Date posted: 25 Apr 2024
Process Associate - Customer Care
Company: Genpact |
associates Identify through group chat/floor walking when intervention is needed Monitor Oracle ticket queues and assign... calls on the same topic Forecast customer demands based on call reason volume Agent scripting review/maintenance...Location: Gurgaon, Haryana, India
| Salary: unspecified | Date posted: 11 Apr 2024
Pd - Customer Care
Company: Genpact |
is needed Monitor Oracle ticket queues and assign tickets to agents to work Trouble shooting using their technical knowledge & time... as work comes in Monitor excessive calls on the same topic Forecast customer demands based on call reason volume Agent...Location: Gurgaon, Haryana, India
| Salary: unspecified | Date posted: 05 Apr 2024
Pa - Voice
Company: Genpact |
is needed Monitor Oracle ticket queues and assign tickets to agents to work Trouble shooting using their technical knowledge & time... as work comes in Monitor excessive calls on the same topic Forecast customer demands based on call reason volume Agent...Location: Gurgaon, Haryana, India
| Salary: unspecified | Date posted: 05 Apr 2024
Pa - Voice
Company: Genpact |
is needed Monitor Oracle ticket queues and assign tickets to agents to work Trouble shooting using their technical knowledge & time... as work comes in Monitor excessive calls on the same topic Forecast customer demands based on call reason volume Agent...