Job Description: Job Role: Team Leader Lead a team of Virtual Relationship Managers (VRM) responsible of service... with assigned customer based mapped to them. Measure of outcomes - NPS, Service Level, Service Quality and Sales...
for liabilities and commercial assets. Ensures high levels of customer service orientation and application of bank policy. Cross... individualized customer service. Very good understanding of Commercial Assets like CC, OD, TL, Export Finance etc Understanding...
domain expertise, business acumen, and experience to influence decisions of executive business leadership, outsourced... unit and executive levels. Knowledge and understanding of SQL databases (Postgres preferred), queries...
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