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Assistant Officer, Specialist, Contact Centre, Consumer Banking, Technology And Operations


Job position: Assistant Officer, Specialist, Contact Centre, Consumer Banking, Technology And Operations, Pune, Maharashtra

. Take accountability for KPIs such as First Contact Resolution (FCR), Customer Satisfaction (CSAT), Complaint Management Index (CMI... and provide proper level of service and issue resolution according to company guidelines with superior customer experience......

Job Location: Pune, Maharashtra, India

Salary: unspecified

Company: DBS Bank

Job posted: 26 Jun 2024

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