and serviceability, trace the result to quality risk and report it to concerned stakeholders Status Reporting and Customer Focus... of software from client proposal to implementation Ensure good quality of interaction with customer w.r.t. e-mail content, fault...
that all required ticket information is available for further analysis (for example, screenshot of error and customer ID) and run methods... within the agreed SLA. This includes creating a positive customer support experience and building strong relationships through...
business decisions that enhance customer experience and contribute to long-term free cash flow growth. You will gain... streams across multiple systems/inputs. Work with Product Managers to understand customer behaviors, spot system defects...
problems. Drives and coordinates projects/activities with the Customer Focus Team (CFT) members to ensure program progresses... for the program. Occasional travel to customer locations. Drive the team to look for continuous improvement activities...
Quay Building 8th Floor, Bagmane Tech Park, Bengaluru, IN Line Of Business: Customer, Operations, & Risk OU(COR... Role / Responsibilities: Customer Success is critical to our short-term and long-term goals as an organisation. Simply...
Job Description: You are a strategic thinker passionate about driving solutions using qualitative and quantitative skills. You have found the right team. Join our dynamic team and make a meaningful impact by delivering high-quality produc...
behind our Customer facing teams. As the face of our brand, especially in an increasingly digital world, you'll play a vital... reflect the rich diversity of our worldwide customer base. All of which means we offer incredible variety, depth and breadth...
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