, transforming customer journeys, modernising infrastructure, and phasing out legacy systems. As part of our Service tribe, we're... and skills: You should have a proven track record leading the technical teams, ideally with exposure to digital customer service...
or Servicedesk professional or BPO support experience in a support or operations role. Skills: Basic knowledge of IT service... that all necessary steps are taken to restore normal service operations. Ability to drive the conversation and troubleshooting process...
quality of the tasks or services provided. Works under little to no direct supervision. May service an expansive... units coordinate their efforts and resources to achieve the objectives of the function. Ensures the quality and service...
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