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CEC Team Manager-Inbound-Digital Banking Kotak 811-Contact Centre Inbound


Job position: CEC Team Manager-Inbound-Digital Banking Kotak 811-Contact Centre Inbound, Thane, Maharashtra

, Sales, and Shrinkage as per the defined benchmarks Plan and Manage Service Level including forecasting, rostering... officers on process/product updates, workstation availability, shrinkage, etc. Manage escalated customer calls (complaints......

Job Location: Thane, Maharashtra, India

Salary: unspecified

Company: Kotak Mahindra Bank

Job posted: 06 Mar 2025

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