Spec Analytics Analyst – Digital Analytics - C10
Job position: Spec Analytics Analyst – Digital Analytics - C10, Bangalore, Karnataka
channels by applying Gen AI to improve self-containment rate in Chatbot/ IVR and improve agent efficiency in Voice/ Live Chat... channels Deep dive analysis on Agent call transcripts leveraging NLP/Clustering techniques to identify the call intent......
Job Location: Bangalore, Karnataka, IndiaSalary: unspecified
Company: Citigroup
Job posted: 04 Jan 2025
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