CEC Team Manager-Inbound-Digital Banking Kotak 811-Contact Centre Inbound
Job position: CEC Team Manager-Inbound-Digital Banking Kotak 811-Contact Centre Inbound, Thane, Maharashtra
to deliver on Quality, Call productivity, Sales, and Shrinkage as per the defined benchmarks Plan and Manage Service Level... including forecasting, rostering, etc Manage and Deliver on business metrics - SLA, Sales, AHT, Quality, Staffing, etc Liaise......
Job Location: Thane, Maharashtra, IndiaSalary: unspecified
Company: Kotak Mahindra Bank
Job posted: 21 Jan 2025
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