agents & internal teams. Key deliverables include taking ownership of customer queries on ResMed products, research solutions... speaking skills and a natural customer support attitude. Knowledge of basic computer operations and experience in IT/product...
relationships with the customers (Internal & external) Liaise with company project management to understand customer delivery... receipt to delivery to customer. Fulfil training programs deemed necessary to allow efficient performance of duties...
including housekeeping tasks. Adherence to the Information Security policies as defined by the company and customer. Measures... of Outcomes: * Innovation: Case Studies and value delivered to customer / Cyberproof. Team adherence to SLA as agreed with the...
standards for customer service having operations across 300 locations in India. For more details: Job Responsibilities... Training Guidelines. ● Coach and train assigned technicians in order to improve the service quality and customer retention...
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