Quality Analyst - Call Center
Job position: Quality Analyst - Call Center, Bangalore, Karnataka
/weekly/monthly call audits of randomly selected agent calls. Conduct weekly calibration sessions with call centre Team... that will lead to efficiency and quality gains in the contact centre. Understanding of Pareto Analysis. Complete agent evaluation......
Job Location: Bangalore, Karnataka, IndiaSalary: unspecified
Company: M3
Job posted: 06 Apr 2024
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